Chris Mims Email & Phone Number

Washington, DC, US

Contracted to support the Department of Homeland Security for the following Agencies:National Protection and Programs Directorate (NPPD) - US-VISIT ProgramU.S. Citizenship and Immigration Services (USCIS) - ELIS Project, RFaaS Project, BEST II, EGIS

Fairfax, Virginia, US

Led the Development Team for VIBE as the project modernized from an Enterprise Service Bus (ESB-VIBE) framework to an AWS cloud-based Enterprise Gateway of hosted web services (EGIS-VIBE), which initially involved maintaining two applications - one Tibco-based and one web-service-based - while the Tibco services were phased out and converted into.

Washington, DC, US

Provided Support and facilitated the agile process for the ESB-VIBE development team, which resulted in over 70 successful Production releases over a 4.5 year period. Removed any obstacles and external interference fro the team, as well as resolved issues that would otherwise impede the team's success. As a result, the ESB-VIBE project received the USCIS.

Mclean, VA, US

Supported the USCIS Office of Information Technology (OIT) as Scrum Master of the development team for ESB-VIBE, part of the Risk & Fraud As a Service (RFaaS) Project.Led team in deploying 14 releases (6 with sprints, 8 with Kanban) over two 6-month intervals, which introduced users to several new capabilities and dozens of other fixes, enhancements, and.

San Francisco, California, US

Supported the Electronic Immigration System (ELIS) Architecture & Delivery Team, the Technical/Release Team, O&M and the RAID Agile Support Team.

Fairfax, VA, US

Analyst for the Department of Homeland Security United States Visitor and Immigrant Status Indicator Technology Program (US-VISIT), Business Policy and Planning Branch/Data Governance Team.

Hyannis, MA, US

Data analysis, conversions, reports and loads into SAP CRM from multiple legacy systemsMonitoring the SAP R/3 & CRM job queues to assist with performance tuning

Santa Clara, California, US

Evaluated client legacy data, business processes, daily activities, and reports. Designed business workflows to automate common activities and customized Microsoft Dynamics (ERP/CRM) to meet specific client needs. Performed database administration tasks including data loading, reporting, and data recovery.

Coordinated the installation and upgrading of clients’ Microsoft Business Solutions softwareMaintained the technical and services side of the company, from creating the company’s network, to training, to keeping hardware and software up to date and well-connected

Maintained catalog and marketing data on several customer web sites as well as the ChanneLinx demo siteTested and helped develop several tools to populate the Oracle 8i and SQL 7.0/2000 databasesProvided technical support and helped Troubleshoot any problems from the web-based front-end application

New York, NY, US

Internal Support Manager (3/2000-8/2000):Developed new technical support department for Datastream employees on the road, providing them with an instant channel of information while keeping other support lines open for customersTrained and managed internal help desk personnel to troubleshoot product issuesSQL Support Manager (7/1999-3/2000):Managed a team.

Bba, Business Administration, Automotive Marketing

Physics/Electrical Engineering

English