Christopher M. Lim, Mba Email & Phone Number

Belmont, CA, US

- Now supporting APAC Enterprise customers

Belmont, CA, US

Belmont, CA, US

Belmont, CA, US

RingCentral (NYSE: RNG) is taking communication beyond the ordinary for today’s distributed, mobile workforce. We offer a secure and reliable cloud-based unified communications solution that combines business phone, conferencing, video meetings, messaging, collaboration, and contact center capabilities. Easier to manage and more cost efficient than legacy.

Dublin, California, US

Badgeville is the global leader in business gamification or applying game mechanics and design to intrinsically motivate people to achieve certain goals like increased customer engagement and loyalty. With hundreds of name brand customers, Badgeville brings game, reputation, and social mechanics to industry leaders and innovators including American.

San Carlos, CA, US

• Zuberance is an Advocacy Marketing technology platform company that enables a brand to identify their best/satisfied customers (brand advocates) and mobilize them. We work with many Fortune 500/1000 customers.
• Strategic consultant to clients focused on growing a marketing campaign based around Brand Advocacy.
• Create and manage Advocate Marketing programs and campaigns that support and align with our customer's overall marketing goals through data analysis, conversion optimization, copy writing, and ROI generation.
• Lifeline between the Zuberance platform and the client, constantly striving to improve clients experience and usage of our offerings.

San Ramon, California, US

• Managed the online reputations for 45 enterprise clients in a SaaS environment with a personal portfolio of over $1.4M subscription revenue and 4,400+ total locations worldwide.
• Managed all post-sales activity for Reputation.com's enterprise (Fortune 500) customers through strong relationship-building, product knowledge, planning, and execution.
• Maintained a deep understanding of the review management product and consulted with customers about the most relevant features/best practices for their specific business needs.
• Ensured that a plan is in place with each customer for deployment, change management, and adoption programs.
• Worked closely with Sales/Marketing, Management, Product and Engineering teams on identification and tracking of enhancement requests and software bugs.

San Ramon, California, US

• Cultivated customer relationships and grew testimonial database for public relations and sales/marketing purposes, adding 3 to 5 good customer story leads per week.
• Developed strong working relationships across departments to be the face of the Customer Program.
• Spearheaded two separate video testimonial projects for select customers and employees, both of which are prominently shown on corporate website.
• Claimed and managed corporate review sites while driving happy customers to endorse the company on sites like Yelp, Google+, Yahoo! Local.

• With over 7 years of experience in real estate lending and the title/escrow industry, I am a By Referral Only consultant serving clients mainly in California. Holding to the ethical standards of the Residential.
• Conducted pre-sale “client discovery” meetings face-to-face, via telephone and via webinar.
• Demonstrated tenacity in overseeing and executing hard to place loans in order to deliver on time and on budget.
• Implemented turn-key referral system to build “clients for life” leading to over 90% of ongoing business through referrals and repeat clientele.
• Generated $5M to $10M of personal loan production each year.

San Diego, CA, US

• Provided detailed and responsive customer support for existing clients and onboarding of new clients (account setup / training / follow-up / problem resolution).
• Designed and implemented “world-class” client care and client-retention systems leading to better customer experiences, quicker adoption rates, higher $ revenue per client and more client referrals.
• Developed high-class and strategic financial designs in very clear and concise presentations in order to allow financial advisors and clients to have a very meaningful and transparent discussion.
• Special ability to establish rapport/trust with busy, multi-millionaires and entrepreneurs.

• Heavy phone interaction with management, title companies, lawyers, lenders, real estate agents, mortgage brokers and homeowners.
• Tasked with duties requiring tact, managing client expectations and ability to prioritize workflow.
• Directed refinance/resale real estate escrow transactions from opening to closing for most profitable and bustling escrow team.

Lexington, Massachusetts, US

• Built process improvement framework and managed project planning, scheduling and budgeting for a team of 16 consultants for a $1.8M Unmatchable Quality improvement project.
• Developed and delivered sales presentations for new business development in HR strategy consulting.
• Created web-based surveys to better manage merger/integration efforts for domestic and international divisions of a Fortune 100 pharmaceutical company.
• Led client focus groups and process review feedback meetings for change management initiatives.

Las Rozas, Madrid, ES

• Spearheaded exhaustive research to identify relevant players in the web-based employee self-service application market. As key point person, conducted interviews and competitive analysis between relevant vendors..
• Appointed to 20-member Corporate Y2K team representing HR department. Created HR Y2K Toolkit distributed to all worldwide locations. Managed team of 3 people to inventory and remediate all domestic PC’s in HR department
• Reported directly to Director of Employee Communications to develop and maintain web-based Manager Online, an electronic newsletter published monthly and circulated to 200 internal managers and corporate executives.
• Conducted feasibility and rollout test for employees to access T. Rowe Price’s transactional website.
• Launched redesign of Human Resources Intranet increasing content tenfold, adding over 50 benefits related forms, and answers to Frequently Asked Questions. Site popularity increased from 800 hits per day in October.
• Initiated collaboration with non-HR content providers by designing web pages for Corporate Internal Audit, Corporate Travel, and Shareholder Services.

Mba, General Management, Management Information Systems

B.A., Economics