Chris Mohn Email and Phone Number
Rhode Island, United States
Chris Mohn's Location
Providence County, Rhode Island, United States, United States
Chris Mohn's Contact Details
Chris Mohn work email
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Chris Mohn personal email
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Chris Mohn phone numbers
About Chris Mohn
Extensive and diverse experience leading business transformation and change initiatives. Operating tenet centered around well-established process improvement methods. Servant leadership style that balances a collaborative yet passionate and energetic approach to managing project and process improvement resources in delivery and professional development.* All thoughts are my own* The opinions expressed on LinkedIn and in any corresponding comments are the personal opinions of the original author, not those of CVS Health #TeamCVS
Chris Mohn's Current Company Details
Chris Mohn Work Experience Details
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Senior Vice President, Transformation And ChangeD3, Inc.Rhode Island, United States
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Director Of Process Improvement And Project ManagementCvs Health Oct 2021 - PresentWoonsocket, Ri, Us -
Senior Consultant / Senior Program ManagerSecureworks Apr 2015 - Oct 2021Atlanta, Ga, UsDeveloped the PMO onboarding implementation methodology: Organize, Prepare, Execute, Rationalize and Accept (OPERA) for new customer engagements. Key aspects of work: documenting processes, creating tools and developing reporting to address capacity, utilization, performance and risk. Provided program-level leadership to F500 / FG500 multi-tenant engagements. Actively influenced both the critical path and critical thinking to maintain the focus on solution value and service delivery. Managed the cyber-security deployment for the $7.5B spinoff in Healthcare sector. Led the cyber-security technical refresh program for Consumer Staples sector. Program lead of the cyber-security deployment for parent and integration of acquisition in Hospitality sector. Managed multiple teams of project managers and engineers responsible for implementation. 24 of 25 installed customers are still doing business with SCWX today. -
Senior Consultant / Senior Program ManagerSecureworks Apr 2015 - Aug 2021Atlanta, Ga, Us
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Senior Consultant / Senior Program ManagerSecureworks | A Dell Technologies Compa Apr 2015 - Aug 2021
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Senior Vice President / Director, Head Of Customer Experience AnalyticsRbs Citizens Aug 2011 - Oct 2014Providence, Rhode Island, UsManaged a team of data engineers and process improvement resources to deliver Customer Experience (CX) analytics, reporting and service delivery improvements. Provided actionable insights and influenced their prioritization across Communications, Marketing, Product Management and Operations teams. In 2012 we reduced ATM / Debit card complaints by 25% and delivered over $1MM in annual savings; recognized by American Banker in their monthly magazine. In 2013 / 2014 we were recognized by JD Powers as a Top-5 in financial services for improved customer experience. -
Senior Vice President / Director, Change ManagementRbs Citizens 2004 - Jul 2011Providence, Rhode Island, UsCreated the strategy and vision (Process, Technology and People) for all customer communications. Managed a team of program managers, project managers and process improvement specialists to develop a portfolio of projects (tactical and strategic) that would deliver the desired end-state. Approved for $5MM in strategic investment that delivered more than $40MM in benefits over five years. Approved for tactical investment of $2MM that delivered $8MM in benefits over three years.Led a team of process improvement resources in GE Work-Out methodology and program implementation for Operations. Localized the approach, organized and trained our team in delivery: facilitated over 1,000 Work Outs, realized $12MM in benefits and engaged over 5,000 colleagues.
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Vice President / Manager, Distributed SystemsCitizens Bank 2002 - 2004Providence, Rhode Island, UsLed a team of engineers responsible for the strategy and technical approach to Server Consolidation / Virtualization, Microsoft Active Directory (AD) and Storage Area Network (SAN). Approved for $8MM in investment and delivered a scalable and reliable infrastructure to support a growth through acquisition business model. Led a cross-functional team responsible for the Target Operating Model (TOM) to support endpoint Helpdesk and Desk-Side services. Managed the RFQ and RFP processes to outsource these services to Siemens Business Services (SBS) and provided leadership / oversight to the team responsible for implementation. -
Vice President, Engineering And OperationsDefendnet Solutions 2000 - 2002Led the service operations team responsible for the key business processes and developed operational metrics to support a 24 x 7 x 365 managed security services provider (MSSP) offering. Managed a cross-functional team that delivered a collapsed order fulfillment cycle time of 60%; attained a 50% improvement in first call resolution (FCR) of customer service issues; and reduced inventory 70%. Managed 3rd party team in concept, design and build of a state-of-the-art secure network operations center (SNOC) in the midst of the dot-com bubble.
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Director, Information TechnologyAmtrol Inc. 1997 - 2000Oracle Enterprise Resource Planning (ERP) software selected and implemented as Y2K solution for multi-site manufacturing company. Developed corporate consensus on business drivers, defined the overall scope and identified key investment / payback for the implementation. Led team through a Big Bang implementation that included: financials (GL, AP, AR and Cost); manufacturing (WIP, MPS/MRP, INV, Capacity and ENG/BOM); and distribution (OE and PO). Highlights included: improved inventory accuracy and reduction through JIT/KANBAN; standardized planning, scheduling and manufacturing; reduced order fulfillment cycle time; and improved order accuracy, pricing and manufacturing costs.
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Engineering Manager, Container Strategic Business Unit (Sbu)Amtrol Inc. 1994 - 1996Led the product development and oversaw manufacturing efforts for chemical container SBU, driving ISO 9000 certification, improving product quality while reducing manufactured cost and beating the competition through innovative design. Efforts led to two US Patents, 5,657,790 (valve design) and 5,794,660 (manufacturing process) and were key to winning solesource, multiyear contracts with Allied Signal and RhonePoulenc.
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Senior Product EngineerAmtrol Inc. 1991 - 1994Designed, developed and implemented a reusable chemical delivery system for the automotive industry; Ford, Chrysler and Volvo standardized on this system. Creative energy, innovative design and dedication in delivering this program was formally recognize by Ford's supply chain.
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Senior Mechanical EngineerHazeltine Corporation 1988 - 1991Project liaison for two U.K. companies (Flight Refueling, Hymatic and Dowty) providing key subsystems to Advanced Device Countermeasure (ADC) MKIV Program. Managed aggressive development programs; concept review, detail design, prototype build/test and delivery of production qualification units. Systems were delivered ontime and on budget.
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Mechanical EngineerSippican Inc. 1986 - 1988Provided design and manufacturing support for Air-Launched Expendable Bathythermograph (AXBT), a high volume and low cost electro-mechanical product. “Skip lot” status in product quality achieved through deployment of statistical control (SQC / SPC) and MIL-STD-105D.
Chris Mohn Skills
Six Sigma
Process Improvement
Change Management
Program Management
Continuous Improvement
Business Process
Outsourcing
Business Process Improvement
Strategic Planning
Operations Management
Erp
Lean Manufacturing
Product Development
Project Planning
Manufacturing
Management
Budgets
Workout
Leadership
Supply Chain
Vendor Management
Integration
Strategy
Consulting
Project Management Office
Project Management
Business Analysis
Cross Functional Team Leadership
Chris Mohn Education Details
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University Of Massachusetts DartmouthMechanical Engineering
Frequently Asked Questions about Chris Mohn
What company does Chris Mohn work for?
Chris Mohn works for D3, Inc.
What is Chris Mohn's role at the current company?
Chris Mohn's current role is Senior Vice President, Transformation and Change.
What is Chris Mohn's email address?
Chris Mohn's email address is cm****@****rks.com
What is Chris Mohn's direct phone number?
Chris Mohn's direct phone number is +184390*****
What schools did Chris Mohn attend?
Chris Mohn attended University Of Massachusetts Dartmouth.
What skills is Chris Mohn known for?
Chris Mohn has skills like Six Sigma, Process Improvement, Change Management, Program Management, Continuous Improvement, Business Process, Outsourcing, Business Process Improvement, Strategic Planning, Operations Management, Erp, Lean Manufacturing.
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