I work closely with the Founder & Executive Chairman to craft the company's product strategy and roadmaps, and turn these into specifications for development. I also manage the Product Development, Cloud Infrastructure, and Technical Services teams.As part of this role, I am also responsible for Security and Compliance, managed through the relevant teams.

As Chief Products & Solutions Officer, I am ultimately responsible for the delivery of VerseOne solutions — including managing the Customer Solutions Team, and with direct management of the Creative & User Experience (CrUX) Team.

As Customer Solutions Director, I fulfil all of the roles of my previous Customer Solutions Architect role — but with overall responsibility for delivering real value-add solutions for VerseOne customers, ensuring that these projects are profitable for the company, and managing a team of twenty-odd people.

As Chief Solutions Architect (CSA), I am responsible for best matching customer requirements and other relevant market developments with VerseOne's existing product set and services. Where there are exceptions, to devise innovative methods of meeting the requirements through a combination of novel uses of existing capabilities, or through further development and/or strategic partnerships.As CSA, I liaise with clients, as well as various units within the company, to validate and pursue strategic solution initiatives, and produce high-level product specifications. I help to prioritise the company's developments through involvement with the Operational Board and Product Board.

As Chief Marketing Officer at VerseOne, I work to ensure that our products and services meet the strategic needs of our market sectors, and that we can communicate the benefits to customers and prospects.As CMO, I liaise with clients, as well as various units within the company, to validate and pursue strategic marketing initiatives, and produce high-level product specifications. I help to prioritise the developments through involvement with the Operational Board and Product Board.

As Chief Product & Business Development Officer at VerseOne, I ensure that our products and services continue to meet the strategic needs of our market sectors.As CPBDO, I liaise with clients, as well as various units within the company, to validate and pursue strategic marketing initiatives, and produce product specifications. I help to prioritise the developments and report to the Board of Directors and the Product Board.

As Technical UX Director at VerseOne, I manage a team of in-house developers, directing three streams of development: Technical Services, Product Development, and Product Architecture.The Technical Services team provides the deployment and minor developments required to support VerseOne CMS solutions to our enterprise-level customers.The Product Development Team delivers major customer-driven functionality and new VerseOne CMS Modules, working with Champion Customers to deliver real RoI-driven website, intranet and secure portal solutions to our market sectors.The Product Architecture Team develops strategic improvements to the Atlas and Echo frameworks that underpin VerseOne’s content management and communication applications.As Technical UX Director, I liaise with clients, as well as various units within the company, and write product specifications for validation and work tickets. I help to prioritise the developments and report to the Board of Directors and the Product Board.I also provide User Interface (UI) and User Experience (UX) consultancy across the company and, when time allows, hands-on design and front-end development for VerseOne’s product UIs.

The role of User Experience (UX) & Bid Management Director is a specialised post created to ensure that the VerseOne product experience—in the front-end (websites, intranets, etc.) and back-end—is tailored with the customer experience as the first priority.As UX Director, I work closely with customers, the Creative and User Experience Team (CrUX) and the Development Team to ensure not only that the company’s solutions satisfy the customers’ needs, but also that VerseOne continues to innovate.In particular, I work closely with the Head of Product and the Technical Director to ensure that any developments are resource efficient, robust and fit for purpose.I am also responsible for understanding the needs of customers (and potential customers) to provide deep knowledge of VerseOne’s chosen markets, and so produce effective and comprehensive specifications for product—both software and services—development (including, where appropriate, Cost/Benefit Analyses for the Product Board).As Bid Manager, I assess potential work opportunities for viability, and ensure effective routing for the quote process within the company.Overall, UX & Bid Management Director is a flexible brief that can be summarised as being “the customer’s representative within the creative and development areas of VerseOne”.

The primary responsibility of the Director of Marketing and Bid Management (DMBM) is to increase revenues by providing feedback, materials, consultancy and support to ensure that VerseOne is able to articulate its core strategic messages, and sell its value proposition effectively into its chosen markets.I work closely with the Board in order to craft the core messages and strategies for delivery of the company’s brand, products (both software and services), and future aspirations.Working closely with the Marketing Communications Manager, I articulate these strategic messages and oversees their tactical delivery through all appropriate media channels, both within and without the company.I am also responsible for understanding the needs of customers (and potential customers) to provide deep knowledge of VerseOne’s chosen markets, and so produce effective and comprehensive specifications for product—both software and services—development (including, where appropriate, Cost/Benefit Analyses for the Product Board).As Bid Manager, I assess potential work opportunities for viability, and ensure effective routing for the quote process within the company.Overall, I work closely with customers, the Creative Team and the Development Team to ensure not only that the company’s solutions satisfy the customers’ needs, but also that VerseOne continues to innovate.In particular, I work closely with the Head of Product, Technical Director and Technical Services Manager to ensure that any developments are resource efficient, robust and fit for purpose.I remain a Director on the board at VerseOne Technologies Ltd, in which role I am helping to drive the company's strategic vision.

I am a Non Executive Director on the board at VerseOne Technologies Ltd, in which role I am helping to drive the company's strategic vision.In particular, I am researching and developing the User Experience (UX) across all product lines in order to ensure that VerseOne can continue to develop its software platform in line with the company's strategic business goals.

The role of User Experience (UX) Director is a specialised post created to ensure that the VerseOne product experience—in the front-end (websites, intranets, etc.) and back-end—is tailored with the customer experience as the first priority.As UX Director, I work closely with customers, the Creative and User Experience Team (CrUX) and the Development Team to ensure not only that the company’s solutions satisfy the customers’ needs, but also that VerseOne continues to innovate.In particular, I work closely with the Head of Product and the Technical Director to ensure that any developments are resource efficient, robust and fit for purpose.Overall, UX Director is a flexible brief that can be summarised as being “the customer’s representative within the creative and development areas of VerseOne”.

Having helped to develop the VerseOne's next generation enterprise content management product—VerseOne ECM v5 "Atlas"—I have now been assigned to head up the new Creative Design and User Experience Team.This team has overall responsibility for the experience of users engaging with VerseOne's applications—in both the front end, and the back end.The Creative Design and User Experience Team is responsible for pushing the boundaries of website design—to create and implement websites that delight and amaze, whilst ensuring that the company's dedication to Web Accessibility remains a core priority.Additionally, the team investigates ways in which the highly advanced VerseOne ECM v5 can remain intuitive and easy-to-use, whilst compromising none of the flexibility or data integrity that the company's power users demand.The team's mission is to ensure that the back end of VerseOne ECM remains consistently and seamlessly integrated with the front end, ensuring the best possible customer solution.At all times, the customer experience remains at the heart of the team's thinking, processes and methodologies.

VerseOne Technologies creates browser-based content management software, based on their Enterprise CMS platform, named Atlas. The company provides complete, end-to-end solutions for websites and intranets, including hosting, support and design services—with particular emphasis on DDA compliance and WAI (Accessibility).Having moved from designer to project manager to marketing, I am currently a Product Manager for VerseOne Technologies.

VerseOne Technologies develops its own Content Management System, Spearhead, and provides design services with particular emphasis on DDA compliance and WAI (Accessibility).I have moved from Designer, to Head Designer, to Project Management, to Head of Marketing.During this time, I lead in the development of the company's Architecture Development Process, which intern lead to increased bids wins—at peak, we won 90% of pitches in the year.

Websites, illustration, logo design, corporate image, print material, graphic design and all associated skills.

Graphic designer for Smart Design & Print, based in Edinburgh.

My first full-time position was at Lutton Press, a medium-sized printers in Edinburgh's Newington district. I was responsible for producing separations and running the company's networks (I even took them onto Broadband so that we could start accepting files over email), as well as producing designs for many of the company's clients.