Chris Rodriguez Email & Phone Number

Irvine, Ca

Irvine, Ca

Oversee all corporate technology needs and provide technical leadership and vendor management for corporate and inter-departmental projects. Work with asset management team and third-party management companies to oversee marketing and technology stack for nationwide, multi-family portfolio.

Irvine, Ca

Long Beach, Ca

Senior Level IT Consultant for managed services firm with a focus on standardizing systems and processes for cost effective IT management. Provide all levels of service from desktop support to CIO level consulting. Responsible for annual IT directional and budgetary planning. Manage internal operations, develop customer contracts, create and present sales quotes and manage all technical implementations.

Lead petitioner for a group developing a charter school in the Orange County Area focusing on developmental based curriculum. Worked with charter consulting firm and parent group to develop operational plan, curriculum, and budget for charter. Presented charter document to multiple school districts and met with school board members.

Lake Forest, Ca

Manage daily operations of internet based personal development company. Manage development and launch of multiple products including high end personal consulting and membership service. Product development includes audio recording and editing, design of web sites and packaging, and product fulfillment. Responsible for marketing and affiliate promotions. Manage customer list of 70,000 customers including scheduling of marketing campaigns, writing sales e-mails, writing content e-mails, and producing video content for users. Maintain company web site and ancillary product sites.

Responsible for managing day to day operations of Information Technology consulting firm including customer service, technical support, office operations, billing, inside sales, and project management.- Assisted in development of internal processes including internal ticketing system, trouble ticket resolution, and job scheduling that allowed staff to double. - Lead R&D on Windows based server technologies that allowed company to switch from solely Unix based clients to Windows based clients, tripling client base.- Planed and oversaw customer projects from initial client meeting to installation.- Managed technical staff including training, performance evaluations, and hiring.- Coordinated with office manager to ensure timely completion of support requests and projects.- Reviewed monthly billing to ensure accuracy and customer satisfaction.

Responsible for support of local users and 4 remote offices. Coordinated with billing, sales, and warehouse managers to integrate company procedures and workflow with computer systems.- Assisted in transition from manual order tracking and billing to UNIX based database system for all company processes.- Coordinated technology implementation for the opening of 4 remote offices in 3 states.- Developed custom reports that allowed billing department to double staff and reduce outstanding A/R by 40%. - Developed documentation for all computer procedures.- Coordinated with billing manager to integrate new database features into daily operations.