Professional work experience role as a "support division coordinator" includes inventory management, account care, counter sales, customer service relations and retention. I have a comprehensive background servicing inside and outside networks providing direct customer care in the electronics industry. Utilizing strong communication, interpersonal and organizational and computer skills to provide support and build strong relationships. Demonstrated expertise in managing inventory and logistics, reducing dead stock inventories, processing orders, sales support and providing superior customer service and for the long term. People are my focus and passion.Specialties: Delivers Excellent Customer Support and Retention - Inventory Management - Process Orders - Supports Sales Teams - Reverse Logistics SupportHealthcare Support:I am certified and trained in the healthcare field, accredited qualifications include: Perioperative Surgery unit and Critical Care unit support focusing on patient requirements and recovery, implementing empathy and dignity with all care practices performedVarious courses and certificates related to surgery and critical care unitsHeart & Stroke – Standard First Aid CPR / AED Level HCP
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Reverse Logistics - Product Support Administration Coordinator And Customer RelationsD+M Group Canada Jun 2001 - Apr 2015● Provided account care/warranty processing/RMA processing and tracking for clients● Processed orders/Inside counter sales/General office duties● Managed inventory and logistics● Purchasing inventory from National/International suppliersDuties included customer support and coordinated service flow. Monitored product in and out of warranty periods. Provided technical support to sales and authorized network. Performed and collaborated with all in-house departments and outside sales team on service and sales projects ensuring requirements were met by providing quick turnaround. Reduced spare parts inventory and book value on all three brands we supported over a 6 month period. Organized and restructured parts and service division, cross-trained staff for most administrative rolls enabling headcount reduction, saving operating overhead costs. Provided customer account care and exceptional customer service. Built long-lasting relationships with inside and outside networks -
Mason ApprenticeRjb Jun 1990 - Oct 1992● Mason Apprentice● Brick and mortar detailing● Interlock● Foundation block rebuilding and setup
Chris M. S. Skills
Chris M. S. Education Details
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Harris Institute For The Arts CollegeRecording Arts Management And Business (Entertainment, Music, Media, Recording, Audio/Video) -
Dr. Bette Stephenson Centre For Learning/Seneca - York RegionHealthcare Support Diploma
Frequently Asked Questions about Chris M. S.
What is Chris M. S.'s role at the current company?
Chris M. S.'s current role is Product Customer Support Specialist /Accredited Healthcare Support.
What schools did Chris M. S. attend?
Chris M. S. attended Harris Institute For The Arts College, Dr. Bette Stephenson Centre For Learning/seneca - York Region.
What are some of Chris M. S.'s interests?
Chris M. S. has interest in Social Services, Children, Civil Rights And Social Action, Education, Environment, Arts And Culture, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Chris M. S. known for?
Chris M. S. has skills like Product Marketing, Home Automation, Strategic Partnerships, B2b, Consumer Electronics, Key Account Management, Account Management, Trade Shows, Home Theater, Sales Operations, Electronics, Competitive Analysis.
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