Non-profit Responsible for hands on recruitment, selection and onboarding Participated with executive staff in succession planning. Assisted executive team in job description revisions as well as development of new positions. Managed 1 trainer responsible for clinical development as well as delivering NY State mandated curriculum for non-clinical staff including NY State / NYC Sexual Harassment curriculum. Management oversight of vendors/brokers handling benefit plans as well as company 403(b) plan. Assisted executive staff in annual salary budget and planning for approval by NY State. Labor law compliance - ensured pay practices, leave benefits and mandated postings were compliant with Federal and State labor and employment laws. Processed bi-weekly payroll for W2 employees as well as independent contractors. Heavy emphasis on workplace investigations for alleged complaints of client abuse/neglect and handling employee complaints and problems, including allegations of sexual harassment. Developed and rolled out a new performance management process and lead all employee disciplinary actions including termination sessions. Responsible for maintaining employee documentation and records retention. Increase employee engagement in employee self-service HRIS system (Paycom). Handled all credentialing requirements for clinical staff. Provided HR leadership during the transition to a new corporate entity.

 Managed B2B collections – (internal and legal.) Participated in complex underwriting cases. Responsible for hands on recruitment, selection and onboarding. Responsible for compliance with Federal and State labor/employment laws and the FDCPA. Responsible for all employee training and development needs. Guided supervisors and employees in all departments throughout the performance management and goal setting processes. Conducted workplace investigations regarding employee complaints and allegations of sexual harassment. Managed telephone and data security vendors. Participated in the annual budget/ salary management process.

 Owned human resource management and planning. Responsible for hands recruitment, selection and onboarding. Daily operations management of B2B collections. Developed sales strategy and implemented action plans Managed outside telephone and computer system vendors. Responsible for compliance with Federal and State labor/ employment laws and the FDCPA. Responsible for all training and development needs. Owned the budget management process for the entire company.