RESPONSIBILITIES ✅ Preparing individual tax return and other projects, including communicating with clients, identifying & solving complex issues, monitoring the efficient completion of engagements✅ Collecting, compiling clients’ financial data, and entering information into QuickBooks, MYOB and assigning appropriate journal accounts for accurate accounting of income, expenses and contributions✅ Maintaining timely reconciliation of all credit and banking accounts✅ Processing payroll for client’s employees and maintaining employees’ banking information with accuracy and confidentiality✅ Liaising and monitoring client satisfaction through following up on solving client issues in order to implement value-added-services✅ Preparing of data for the submission of Business Activity Statement on clients’ businesses ✅ Performing administrative and clerical duties such as data entry, managing files, mail checking, emailing, photocopying, scanning, filing, archiving on a daily basisACHIEVEMENTS✅ Obtained clients’ satisfaction by preparing 10+ individual tax returns/day with high accuracy in a good timely manner✅ Achieved high recognition from manager for data entry by completing 50+ data entries/daywithin tight deadlines using Excel files and accounting softwares✅ Reduced paperwork by 50% by converting all accounting procedures into an electronic signing form to optimise the time spent on customers’ appointments✅ Managed 20+ corporate tax clients’ payroll on a weekly basis by filing and securing employee’s information, issuing payroll with minimum errors or the need to produce manual checks✅ Increased customer satisfaction +50% by 100% on-time delivery of daily jobs within strictdeadlines with the ability to prioritise and meet pre-determined deadlines✅ Attained 100% compliance with the company’s standards including time management, company policies and procedures