AeroLeads people directory · profile
Chris Nelli, Ms, Management Email & Phone Number
Director - Risk Program Credit Card Oversight
at
Jenius Bank
1 work email found
@barclays.com
1 phone found area 703
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Director - Risk Program Credit Card Oversight
Location
Greater Richmond Region, United States, United States
Company size
Who is Chris Nelli, Ms, Management? Overview
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Quick answer
Chris Nelli, Ms, Management is listed as Director - Risk Program Credit Card Oversight at Jenius Bank, a company with 462 employees, based in Greater Richmond Region, United States, United States. AeroLeads shows a work email signal at barclays.com, phone signal with area code 703, and a matched LinkedIn profile for Chris Nelli, Ms, Management.
Chris Nelli, Ms, Management previously worked as Risk Program Credit Card Oversight at Jenius Bank and Vice President - Head of Issue Management and Controls at Barclays. Chris Nelli, Ms, Management holds Master Of Science - Ms, Management from Troy University.
Company email context
Email format at Jenius Bank
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*@barclays.com
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AeroLeads found 1 current-domain work email signal for Chris Nelli, Ms, Management. Compare company email patterns before reaching out.
Profile bio
About Chris Nelli, Ms, Management
I am a Navy veteran and Risk, Operations & Management executive that leads high-performing teams to achieve operational excellence and mitigate risks. I develop and implement innovative strategies and processes that save money and increase efficiency.For instance, I developed a risk and control oversight process for quality assurance from across the US Consumer Bank of a major financial services company, where multiple independent front and back office quality assurance teams summarize and share their metrics, key takeaways, and areas of concern on a quarterly basis with the bank's Control Committee. My peers and my teams know me for my commitment to driving growth and profitability while maintaining the highest standards of integrity and compliance. I have expertise in navigating complex financial landscapes, evaluating risk and ensuring controls are effective. I am also very skilled at building, coaching, and developing empowered teams that deliver results in dynamic environments.These are my areas of expertise:LeadershipRisk ManagementOperational Risk & ExcellenceFinancial AcumenAnalytical SkillsProcess Analysis & ImprovementQuality AssuranceCoach & Develop TeamsProject ManagementTechnology ProficiencyRegulatory KnowledgeNegotiationCollaborationProblem SolvingI am open to new opportunities and can be reached at cnelli155@gmail.com
Current workplace
Chris Nelli, Ms, Management's current company
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Jenius Bank
8 roles · 26 years
Chris Nelli, Ms, Management work experience
A career timeline built from the work history available for this profile.
Risk Program Credit Card Oversight
CurrentProviding second line of defense (2LOD) oversight of the credit card program, guiding business stakeholders and senior management in the process and execution to ensure activities meet and adhere to company policies/guidelines and are within the risk appetite of the bank, while collaborating with the parent company to ensure harmony in risk plans and.
Apr 2024 - Present
Vice President - Head Of Issue Management And Controls
Senior role within 1st line of defense (1LOD), ensuring effective governance was maintained across key customer processes and strengthening control environment. Establishing effective controls for Customer Servicing, Fraud, and Know Your Customer (KYC) Operations.Selected accomplishments:Planned, hired, trained, and managed Fraud / KYC issue management and.
2022 - Dec 2023
Vice President - Senior Control Business Partner
Oversight and governance role, assuring effective governance was maintained across key customer processes. Eliminated control gaps and control weaknesses by partnering with supported business, understanding their processes, and focusing efforts on confirming key risks were addressed.Selected accomplishments:Worked with business leadership verifying.
2020 - 2022
~2 yrs
Vice President - Consumer Business Risk Officer
Managed building and maintaining the risk and governance program, including developing and assessing the RCSA, for the new consumer product that was being developed by Marcus: By Goldman Sachs: Apple Card.Selected accomplishments:Project managed over 2K hours of Risk support in building the Apple credit card. Worked with leadership to develop Key Risk.
2018 - 2019
~1 yr
Senior Department Manager
Provided QA support across all Capital One credit card lines of business and several front-line support businesses, supporting a network of 17K+ call center agents. Managed department of 85 QA team members across multiple US locations and teams in Manila, Philippines.Selected accomplishments:Delivered 14% improvement in QA department associate engagement.
2016 - 2018
~2 yrs
Department Manager
US Card Operations, US Commercial Bank Operations, Canada Card Marketing, Compliance, US Card Marketing. Managed multiple teams of up to 50 associates. Received BPM certification.Selected accomplishments:Conducted process analysis on existing needs of credit card Fraud Department and built a quality (QA) program that supported Fraud operations, including.
2002 - 2016
~14 yrs
Business Analyst
Used analysis to make strategic and tactical recommendations to solve business opportunities and challenges that improved automated telephone (IVR - Interactive Voice Response) cross-sell opportunities.Selected accomplishment:Utilized existing telephone functionality creatively, which drove 5% increase in digital channel usage.
2000 - 2002
~2 yrs
2 education records
Chris Nelli, Ms, Management education
Master Of Science - Ms, Management
Troy University
Bachelor Of Science - Bs, Mathematics
United States Naval Academy
FAQ
Frequently asked questions about Chris Nelli, Ms, Management
Quick answers generated from the profile data available on this page.
What company does Chris Nelli, Ms, Management work for?
Chris Nelli, Ms, Management works for Jenius Bank.
What is Chris Nelli, Ms, Management's role at Jenius Bank?
Chris Nelli, Ms, Management is listed as Director - Risk Program Credit Card Oversight at Jenius Bank.
What is Chris Nelli, Ms, Management's email address?
AeroLeads has found 1 work email signal at @barclays.com for Chris Nelli, Ms, Management at Jenius Bank.
What is Chris Nelli, Ms, Management's phone number?
AeroLeads has found 1 phone signal(s) with area code 703 for Chris Nelli, Ms, Management at Jenius Bank.
Where is Chris Nelli, Ms, Management based?
Chris Nelli, Ms, Management is based in Greater Richmond Region, United States, United States while working with Jenius Bank.
What companies has Chris Nelli, Ms, Management worked for?
Chris Nelli, Ms, Management has worked for Jenius Bank, Barclays, Goldman Sachs, and Capital One.
How can I contact Chris Nelli, Ms, Management?
You can use AeroLeads to view verified contact signals for Chris Nelli, Ms, Management at Jenius Bank, including work email, phone, and LinkedIn data when available.
What schools did Chris Nelli, Ms, Management attend?
Chris Nelli, Ms, Management holds Master Of Science - Ms, Management from Troy University.
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