Chris Norte Email & Phone Number

Aurora, Co, Us

Aurora, Co, Us

Stamford, Connecticut, Us

• Perform configuration and support of advanced system campaigns and video equipment (e.g., channel launches, encryption, controllers, APEX, transport, encryption, edge configuration, SDV)• Design, implement, monitor, enhance and troubleshoot systems in nine remote access (DAC) systems• Work closely with headend operations and ISP staff on system design and configuration• Perform configuration and troubleshooting of Unix and Linux operating systems• Interacted with subject matter experts to develop training video tutorials using Camtasia• Support system users, educating employees on troubleshooting and problem-solving protocols.

Stamford, Connecticut, Us

• Responsible for surveillance of multiple video systems across multiple geographical areas• Break Fix organization, respond to outages/problems with intent to mitigate issues rapidly and correctly• Engage multiple teams to resolve issues• Monitored and maintained network and software components according to established guidelines and best practices.

Stamford, Connecticut, Us

Charter Communications, CTEC – Greenwood Village, CO• Build, implement and operate Charter's content, application and media platform environments such as IPVOD, Content Delivery Network, Encoding, Transcoding for Pre-Production (Lab) environments• Foster strategic relationships within Charter and vendor partners• Interacted with subject matter experts to develop training material and tools for personnel.• Created eight new training video tutorials

Centennial, Colorado, Us

• Performed and supported testing of Evolution Digital's end-to-end digital cable solutions• Supported release of code to field by performing quality control testing• Performed pre-CCAD testing on all DTAs with current software• Developed and deploy knowledgebase and testing infrastructure• Creatde customer-facing documentation• Created test plans and procedures driven by product and system requirements

London, Gb

• Provided support for S&T's products, including the TSBroadcaster and TSMonitor• Offered pre-sale and post-sale support for S&T's clients and product users• Performed system installations, integrations, upgrades, and troubleshooting for S&T's clients and product users• In charge of server and component assembly, staging and testing prior to order fulfillment

Philadelphia, Pa, Us

• Working within an integration testing environment, developed and executed Manual STB Testing for Comcast• SI&T for multiple projects/applications• Created test cases/plans and reports, and execute Testing Methodologies (Smoke, Functional, Integration Functional, Compatibility and Interoperability, and GUI testing) for various projects as needed• Maintained results in HPQC, Basecamp and SharePoint for debugging and enhancement• Diagnosed, reported, and tracked bugs; worked with the development engineers on issue resolution

New York, Ny, Us

• Configuration, support, test, troubleshoot and issue mitigation for Time Warner Cable ATG-West footprint• Supported digital headend systems, IP networks, Linux/Solaris servers, video encoders, video transcoders encryption/DRM hardware in the Time Warner Cable ATG-West development and test labs.• Provide 24/7 Tier III support for all divisions• Utilized Remedy ticketing system for work assignments, ownership and tracking

Washington, Dc, Us

Field Radio Operator/ Air Delivery Specialist • Military specialties include• HF, VHF, UFH radio communications• Hardwire communications• Parachutist and Parachute rigger• Air Delivery Specialist• Public Affairs NCOIC

Broadcast Communications And Applied Technologies

Certification, Marine Corps Radio Operations (Uhf, Vhf, Lf); Hardwire Systems; Parachutist; Parachute Rigger