Christos Ntalas work email
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Christos Ntalas personal email
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Highly skilled BA professional credited with 13 years of expertise in planning, directing and accomplishing goals. Offering a solid educational foundation with a Master Degree in Financial Management and Control, coupled with a Bachelor Degree in Business Administration. Self motivated, strong communicator with coordination experience who succeeds at all levels of customer satisfaction and decision making process. Acknowledged as an exceptional leader and coach that consistently exceeds objectives and represents the organizational culture and mission.Key CompetenciesCoaching & Mentoring • Administrative processes • Benchmarking • Strategic Planning • Budget administration • Change Management • Problem Solving • Succession Planning • Solid Communication • data analysis • policy and procedure
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Call Center ManagerAlphacall SaGreece -
Call Center SupervisorAlpha Call Nov 2023 - PresentAttiki, GreeceRepresenting Protergia S.A the leader Electricity& Gas Supplier, my main activities include the hiring and on-going training of salesmen , coaching and motivating the sales team, ensure the smooth operation of the call center, deal with and solve various customer problems and concerns , exceed sales targets , generating company's profitability and development
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Customer Service SpecialistVodafone Oct 2022 - Nov 2023Athens, Attiki, Greece -
Sales LeadVodafone Apr 2021 - Oct 2022Athens, Attiki, Greece
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Consumer Acquisition & UpsellVodafone Oct 2020 - Apr 2021Athens, Attiki, GreeceSell and Upsell services to new and existing customers
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Retention AgentVodafone Jul 2018 - Sep 2020GreeceContract Renewals and retention of existing customers
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Sales RepresentativeKirby Company Oct 2017 - Jun 2018GreeceKirby is an American Company, operates in consumer goods sector and have millions of satisfied customers all over the world. Its excellence is globally recognized by independent institutions as simple the best Cleaning /Homecare System.Focused on achieving sales through house demonstrations, contribute to the business' expansion. Allocated to the west –Athens branch office, is responsible to meet his monthly target and report to Sales Manager. -
Sales Team LeadVerisure Securitas Direct Oct 2015 - Aug 2017London, United KingdomFocused on cold and warm leads business to business and residential sales , contribute to the expansion of the business to UK market. Allocated to the South-East office is responsible to meet the monthly target and report to Sales Team Leader. Verisure is a a Swedish company operating in 15 countries , serving 2.5 million customers and is specialized in Monitored Intruder Alarm Systems.After meeting his monthly target in a 4 month period , promoted to Team Leader.Leading a team of sales men,key responsibility is the training of salesmen and the expansion of sales in the South-East region of London . Reports to Sales Manager. -
Junior Financial ControllerPromitheas S.A. Jul 2015 - Aug 2015Athens , Ag.StefanosManagement Maintain a documented system of accounting policies and procedures Manage outsourced functionsTransactions Ensure that accounts payable are paid in a timely manner Ensure that all reasonable discounts are taken on accounts payable Ensure that accounts receivable are collected promptly Ensure that required debt payments are made on a timely basis Maintain an orderly accounting filing system
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Telesales ConsultantNetrust Sa May 2014 - May 2015GreeceRepresented basic telecommunication & electric power providers WIND, FORTHNET, NOVA, ELPEDISON, overcoming the monthly quantitative target .Introduced new synergies with domestic market customers, contributed to the maximization of profit and drove the training of new-hired agents in the selling process.
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Telesales SpecialistPremium Sales Center Jun 2011 - May 2014GreeceManage selling process, in Landline, Mobile, pay- tv services ensuring customer satisfaction.Handle customer problems , proposing the appropriate solutionMaintain customer base, in the after-sales process. Apply strategies, programs and processes.
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Managing DirectorDalcon Ltd May 2008 - May 2011GreeceContributed to executing corporate strategy and decision makingResponsible for the development and operation of business network.Created external synergies with suppliers ensuring cost efficiency and on-time delivery of materials.Drove the development of sales representatives’ network.Introduced branch office and showrooms in Greece, by analysing and evaluating the market. -
Regional Sales ManagerDalcon Ltd Jan 2007 - May 2008GreeceDrove sales on the region of North Greece and introduced new synergies with suppliers and customers.Operated successfully local showroom located in North Greece, strengthening business presence. Financial reporting.Developed team members through coaching and on-the-job guidanceCollaborated closely with production line for the on-time delivery of customer orders.
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Production Line ManagerDalcon Ltd Oct 2005 - Oct 2006GreeceCoordinated the production.Monitored suppliers ‘invoices to meet business unit cost.Cooperated closely with Finance dpt. regarding budget and expenditure plansControlled the timetable of product progress.
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Marketing SupervisorDalcon Ltd Oct 2004 - Sep 2005GreeceManaged and coordinated all marketing, advertising and promotional activities of the organization Checked and coordinated changes on corporate websites; maintained and developed web site campaigns. Delivered marketing activity within agreed budget; Negotiated contracts with vendors Liaison with media shop and advertising agencies Monitored advertising budget- Reports Drove Marketing Team to the strengthening of company profile
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Sales ExecutiveDalcon Ltd Jun 2003 - Sep 2004GreeceManaged the selling process in, conservatories ,pergolas, canopies ,skylights matching the business requirements . Promoted Business facilities to retailers, wholesale merchants & representatives. Forwarded customers’ orders to the production dpt.Associated with customers, for the progress of order. Handled customer claims and backup supported the sales and production dpt.
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Accounting And Finance AssistantDalcon Ltd Feb 2003 - May 2003GreeceIssuance of Commercial Invoices, Delivery Notes, Credit Notes, and other accounting documents.Controlled the cost of products.Balanced supplier’s accounts and negotiated payments.Managed customer accounts to balance and collected debts. (Credit Control) .Administrated Cash, Credit and Debit Cards transactions.
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Foreign Exchange DealerKarlos Enterprises Feb 1996 - May 1998GreeceBuy-Sell foreign exchange currencyProvided Customer service for (domestic and foreigners )in a front-line office operationBalanced cash register Administrated accounting book-keeping .
Christos Ntalas Skills
Christos Ntalas Education Details
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Finance And Financial Management Services -
Business Administration And Management, General -
Business Administration And Management, General
Frequently Asked Questions about Christos Ntalas
What company does Christos Ntalas work for?
Christos Ntalas works for Alphacall Sa
What is Christos Ntalas's role at the current company?
Christos Ntalas's current role is Call Center Manager.
What is Christos Ntalas's email address?
Christos Ntalas's email address is nt****@****ail.com
What schools did Christos Ntalas attend?
Christos Ntalas attended Aston Business School, University Of Piraeus, University Of Piraeus.
What skills is Christos Ntalas known for?
Christos Ntalas has skills like Leadership, Sales Management, Financial Accounting, Product Marketing, Financial Reporting, Business Administration, Business Planning, Sales, Persuasion, Customer Focused Sales, Closing Skills, Selling To Customer Needs.
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