Bespoke furniture and decor pieces. Made by hand. In Toronto.Commissions welcome.

Providing stellar service to guests and accommodations world wide. We empower people to experience the world. Booking.yeah!

There is nothing more vital to a business than capturing good data, then using it efficiently to see whats coming and make good decisions. Each piece of information leads to the creation of a picture that is your customer, your sales funnel and, ultimately, your bottom line. At Datawynn, we thrive on the optimization of process, software, culture and the innovation of tools that drive success. We specialize in CRM, Project Management and workflow solutions for small-to-medium sized businesses like yours. Most importantly, we are addicted to success. Yours.

Are you using the right tools for the job? Is your business as efficient as you want it to be? Is your sales funnel a lean, mean profit machine? If the answer isn't a resounding yes then I can help! Using the power of Dynamics CRM and business process design, we can transform your company and help you take it to the next level, whatever your goals may be!

WSI is the world leader in Internet marketing, web development, and web design - providing Internet consultancy and Internet development services worldwide. Currently leading the implementation of a SaaS CRM solution for a franchise network of over 1000 users.- Single-handedly implemented Zoho CRM suite, consolidating 30 Spreadsheets and 4 Databases and streamlining business processes. - Reduced new client on-boarding time by 90% and reduced support response time by 68% while raising satisfaction scores by 25% within the first six months in the role.- Re-engineered support systems and ideology focused on service speed and business intelligence.- Implemented Project Management platform and conducted in-house training. 85% of all operational process and projects now managed within the platform.- Completed 6 external CRM implementations across 4 partnered companies.

ObjectivesManage tennis boutique store selling a full range of top tier tennis equipment from most high level companies including Wilson, Babolat, Head, Technifibre and more.Efficiently and correctly string client and high-level junior player's racquets to spec while educating them on the different options regarding strings and tensions.Assumed all managerial duties including checkout, sales, store marketing and client report.Handled all technical questions from clients and helped to ensure the correct equipment was purchased.

ObjectivesRate, issue and underwrite commercial lines policies and other documents to support regional quality, service, and growth objectives.Manage relationships with an assigned field of 15 brokers in conjunction with Commercial Lines Underwriters to achieve planned objectives.Develop underwriting information from brokers and other external sources and review reports to ensure quality risk selection.AchievementsWon business worth $30k annually within first three months employment, faster than the norm by 50%

November, 2007 to December, 2008ObjectivesProject Managed relocation of the Ontario Realty Corp which included the logistics and move teams Managed all aspects of the project including payroll, scheduling, divisional meetings and creation of timeframes Supervised a team of 17 data entry and moving staffDesigned and conducted technical training for team to ensure efficient use of Livelink programPrepared and participated in daily and weekly management and client meetings, ensuring concise understanding of progress and future objectivesManaged communications and expectations between client and AMS owners Coordinated expert client resources to resolve difficult archival issuesAchievementsPromoted to lead team of 17 within first 10 days of the projectManaged project with a budget of $2.6 millionCoordinated the relocation of 250 employees, hardware, and computer systemsEnsured project was completed on schedule and budget

ObjectivesCo-founded a gen-Y event planning company Directed all marketing and PR related activities Defined and Implemented a detailed marketing strategy to maximize customer exposure AchievementsSigned a major online dating company within first month in businessSuccessfully planned and facilitated party for 220 attendees with a budget of $45k with a team of 2

ObjectivesManaged, augmented and adjusted policies to best suit clientsDeveloped and facilitated Debt Management seminars for RBC employeesManaged emotional and challenging clients through the claims process Handled claims from start to finish including background research and underwritingWorked directly with internal and external underwriters to ensure clients received full advantage from their policyAchievementsAchieved highest customer service and satisfaction scores out of a department of 200Youngest FLMI and CSC bonded specialist in the history of the department to that pointYoungest selected Work Life Balance seminar facilitator - handled 8 30-minute seminars per week

ObjectivesCompleted daily money counts and bank depositsSupervised all store staff and met daily sales targets Performed all management duties in absence of store manager