CUSTOMER SERVICE Greet the public along with Law Offices, Towing Companies, Insurance , Automotive Dealers on a daily basis while providing exceptional customer service, Attention to detail is a priority along with multi tasking. both in –person, phone and through mail and email correspondence.Process paperwork for service provided , while greeting customers Verify information provided and ensure accurate completion. Collect applicable fees from customers Respond to customer inquiries and assist customers with any additional questions.Determine the nature of requests, Assisted any Attorney Offices with any type of legal assistance needed for Clerk or Courtsor Probate Court. Referred the customer to the appropriate party internally BMV, or at the state level. Prepare certified copies of requested documents Verified information provided and confirm of the requesting party. 
Balance cash drawer at the end of the work shift review any anomalies or out-of-balance conGreet the public and provide excellent customer service in person -phone Our mission is to provide services today to enhance the quality of living for a better tomorrow. AUTO TITLESClerk of Courts' Automobile Title Division processes titles for motor vehicles, including automobiles, motorcycles, mobile homes, travel trailers, campers, motor homes, boats, and boat motors, all-terrain vehicles (ATV), off-highway motorcycles, waverunners, and jet skis. PASSPORTSAs a Passport Specialist I reviewed applications for completeness, . We are a processing center for US Department of State. COURT ORDERS Processed certified court documents for Attorneys as needed.Also assisted with Auto Titles needed from Hamilton County Probate Court From Attorneys for Guardianships, Executor and Administrators on Estates..

Red Bank Auto Title DivisionCUSTOMER SERVICE Greet the public along with Law Offices, Towing Companies, Insurance , Automotive Dealers on a daily basis while providing exceptional customer service, Attention to detail is a priority along with multi tasking. both in –person, phone and through mail and email correspondence.Process paperwork for service provided , while greeting customers Verify information provided and ensure accurate completion. Collect applicable fees from customers Respond to customer inquiries and assist customers with any additional questions.Determine the nature of requests, Assisted any Attorney Offices with any type of legal assistance needed for Clerk or Courtsor Probate Court. Referred the customer to the appropriate party internally BMV, or at the state level. Prepare certified copies of requested documents Verified information provided and confirm of the requesting party. 
Balance cash drawer at the end of the work shift review any anomalies or out-of-balance conGreet the public and provide excellent customer service in person -phone Our mission is to provide services today to enhance the quality of living for a better tomorrow. AUTO TITLESClerk of Courts' Automobile Title Division processes titles for motor vehicles, including automobiles, motorcycles, mobile homes, travel trailers, campers, motor homes, boats, and boat motors, all-terrain vehicles (ATV), off-highway motorcycles, waverunners, and jet skis. PASSPORTSAs a Passport Specialist I reviewed applications for completeness, . We are a processing center for US Department of State. COURT ORDERS Processed certified court documents for Attorneys as needed.Also assisted with Auto Titles needed from Hamilton County Probate Court From Attorneys for Guardianships, Executor and Administrators on Estates..

Worked as a company resource for Payroll tax issues Researched new or changing requirements as well as impromptu questions from Payroll contacts Handled general administrative tasks to include: filing, faxing, answering phones Filed monthly quarterly and annual returns to government agencies Worked in the payroll tax group ensuring that P&G and its US Subsidiaries are in compliance with all federal, state, and local payroll taxes Worked with agency on tax changes, notices referring to Federal income tax withholding, Social Security Medicare Local tax State Income tax, Federal Unemployment, State Unemployment, Local income tax which consists of City, County, Township, School District and occupational taxes

Input and verify all necessary information and forms from our client assist with Set up, Implementation, and Conversion of first processing with our PAYCOR teamInput company and employee data for a new client into the PAYCOR payroll system and complete organizational setup within the required time framesConverted any type of services or benefits that the client utilizes within their companyProcessed year to date and quarter to date information if applicable and reconciled any type of employee/employer tax reporting and filing in all tax jurisdictions including multi-stateVerified accuracy of information with Account Executive and work as a team researching and assisting clients with any questions or needs they have prior to running their first payroll

LSI Industries, Cincinnati, OH 04/05 – 08/06Payroll AdministratorCompiled payroll data such as hours worked, commissions, bonuses, incentive as forms of incomeWorked also with the Benefits Specialist, VP of Hr, and Recruiting department to assist employees with any type of needs including open enrollment for any type of insurance needsPrepared Voluntary and Permanent deductions of payroll taxes, garnishments, levies, and bankruptciesWithheld any type of voluntary or permanent deductions from our Benefits department for FSA Health Dental Life InsuranceSet up employees on ADP Time Clock Electronic systemsWorked with HR Director assisting with new hires and recruiting. Worked closely with Supervisors/Management to ensure payroll accuracyWorked closely with internal and external auditors for fiscal and quarter end audits in multi-taxing jurisdictionsHandled employee questions and concerns and worked with banks to ensure they had direct deposits setup accurately and on a timely basisEnsured that all Federal State and Local tax returns were withheld and reported accuratelyWorked as a liaison with ADP to make sure everything was reported accurately on payrollTracked attendance records

March 28 2002 - July 27-2005 Worked with Attorneys, Paralegals, caseworkers, other support specialists, to complete a professional product to the Courts.Served as a legal assistant with Hamilton County Child Support prepare dockets for Attorneys and also assisted with the processing of Chapter 13 Bankruptcies

Worked with fellow ADP colleagues in a service center environment to answer questions received from ADP clients regarding Payroll productsInvestigated, researched, analyzed and resolved simple to highly complex problems on the daily basis regarding Payroll, HR, Banking, Benefits, Tax FilingEducated our clients regarding ADP products to ensure full use and understanding of our products capabilities and proceduresFollowed-up with clients to ensure they were satisfied with the service receivedDeveloped and maintain effective ADP/client relationships and work to ensure the client has a meaningful and positive experience when speaking with an ADP representativeAssisted clients with Account Receivable/Accounts Payable and General Ledger

Presented a new product or service. Assist customers with feedback on improving customer service or products. Took input for Employee recommendations, Helped with any type of Dietary needs, nutrition questions that would also help for any type of individuals on gluten diets, diabetic diets, recipes and also gave additional information regarding any Kroger stores.

Worked with Health care providers to make sure the benefits employees received were set up correctly through the insurance carriers Assisted employees with claims, pre-certifications and any medical necessities needed for employees or family membersSetup new employees with benefits and open enrollment Worked as a backup person in the accounts payable accounts receivable department Assisted employees with applications for Credit Union Car Loans, Employee Verification applications and finance loans applications Reported to Personnel Director for Payroll Personnel needs, also worked with CEO with reconciliation of tax returns and General Ledger Interface entries. Prepared Voluntary and Permanent deductions of payroll taxes, garnishments, levies, bankruptcies Withheld any type of voluntary or permanent deductions from our Benefits Department for FSA Health Dental Life Insurance

Processed payroll in house for 1100 employees Retail stores were based out of different locations. Worked with Personnel, fellow supervisors, managers, and associates to ensure that payroll was processed on a timely basis.

Cook and Waitress at Pasquales.

•Collects, sorts and delivers incoming, outing and interdepartmental mail; operates various mail vehicles. •Receives and sorts campus or department mail by departments and prepares bundles of mail parcels for delivery. •Receives and sorts outgoing U.S. mail; meters mail and processes for delivery to U.S. Postal Service; operates mail metering machines and electronic accounting system. •Processes all classes of mail including express mail and private carriers, to ensure adherence to proper size, weight, postage and other postal requirements. •Receives and processes incoming and outgoing insured, certified, express and registered mail and parcels according to postal regulations.