Soobin Lee Email & Phone Number

• Coordinated the logistical organization of conferences/videoconferences, with preparation of relevant fact sheets, reports, presentations and agenda to support meeting• Processed travel requests and expense reports on HRG for teams of 40+ counsel• Prepared monthly timekeeping data for LEX team, generating pivot tables on Excel using PeopleSoft leave reports • Led the reorganization of files on the Digital Work Space (DWS) with a team of AS02s, establishing comprehensive document pathways• Coordinated orientation training with senior counsel for incoming LP01s and LP02s• Designed new training schedule and with scaffolded workshops on solicitor's certificates, attendance reconciliation and manager-specific training for the onboarding of AS01s in the Business Administrative Unit

• Mentored and managed a team of 40+ tutors on the Paper platform• Conducted monthly Quality Assurance reports of live chat/essay review sessions and constructed individualized action plans to build on areas of improvement• Provided 1:1 coaching for tutors in areas ranging from transformational teaching pedagogy to conflict de-escalation to improve student engagement and delivery of the Paper method• Developed and facilitated inquiry-based tutoring workshop for essay writing and algebra • Established and facilitated monthly Tutor Experience Sync to forward platform UX/UI-specific tutor feedback to Product Design team, collaborating with the broader Ops team to design platform additions/restructuring that would improve user accessibility

• Developed and implemented beyond 3:30's tutoring pilot; created math and English curriculum for grades 3-8, as well as instructional videos on scaffolding, tutoring demos, and supplementary icebreaker activities for site coordinators/senior staff and students • Led training workshops on tutoring and using Google Suite and Zoom for virtual program delivery; followed up with monthly staff meetings to review student reception to program activities, address staff needs and provide feedback on performance • Maintained high standards or administrative due diligence by monitoring TDSB/TFSS Health and Safety compliance on all program activities, facilities and equipment/supplies • Compiled attendance documentation, incident reports and expense reports • Supported and performed outreach to program partners (Lay-Up Youth Basketball, JUMP Math, VIBE Arts); advertised opportunities to students and parents • Provided scheduled/ad-hoc guidance and feedback to parents, school staff and administration on student progress and concerns

• Planned and implemented educational programming designed to promote interactive learning and build soft skills of students in TDSB schools located in priority neighborhoods; placed emphasis on supporting ARC participants with special needs • Demonstrated proactive problem-solving, conflict mediation and behavior management skills to prevent incidents, engaging with participants to secure timely resolutions when need arises • Delegated tasks to supporting staff, volunteers and student placements to assist participants with projects or individualized subject skills as required

Mississauga, Ontario

• Provided consultations for clients regarding immigration and settlement pathways in accordance with IRCC eligibility and regulations• Prepared executive reports appealing for reconsideration and/or approval of status on basis of Humanitarian and Compassionate Grounds with existing cases in CanLII and interpretations of IRPA

• Facilitated focus groups with Korean senior immigrants, family members and service providers to gather qualitative data on risk factors of elder abuse in Toronto• Liaised relations with 100+ front-line service providers and non-profit organizations of GTA • Recruited participants for focus groups through on-line, phone and in-person outreach • Translated and transcribed recorded interviews from Korean to English

Gerald Larkin Building (La), 2Nd Floor 15 Devonshire Place

• Compiled database of primary announcements by key political figures on detentions of Central American refugees, navigating archives such as the DHS to uncover the political and legal culture developed in America regarding the treatment of unaccompanied child asylum seekers • Conducted literature reviews and analysis on American policy and reception of unaccompanied child asylum seekers from Central America