• Managed financial record-keeping and communication, ensuring accurate tracking of stock shares and business expenses.• Collaborated with cross-functional teams to streamline communication, improving accuracy in financial processes and expense tracking.

• Assisted the Identity and Access Management Team by configuring access permissions for new and existingemployees, ensuring they had the appropriate access to applications and files.• Enhanced the CSC webpage’s user experience by updating content and improving information accessibility usingAdobe Experience Manager (AEM).• Utilized the Cherwell Service Management ticketing system to categorize and manage optimization projects.• Partnered with system analysts and team leads to resolve user issues and drive optimization projects.

Deliver exceptional customer service by understanding guest needs and providing personalized solutions.• Demonstrate expert product knowledge to enhance sales and customer satisfaction.• Execute operational tasks including product presentation, utilizing in-store technology, and maintaining a clean andsafe environment.

• Support sales floor, fitting room, check out, and back of house processes.• Promote loyalty by educating customers about loyalty programs.