I'm working as the senior electronic technician in Test Engineering at Starkey Hearing Technologies.Prior experience includes 33 years with Audio Research Corporation in Maple Grove, MN. The last 7 years was as Senior Engineering Technician. Helped design and debug prototypes. Built test instruments to support production. Helped mentor new technical employees. Wrote engineering technical documents, ECNs, BOMs. Composed all company service manuals.Prior experience was managing the Audio Research Service dept. with an emphasis on customer support and problem resolution. Documented expert on over 150 products the company has produced during its 54-year history. I was a consultant to Ken Kessler, author of the history of Audio Research, "Making the Music Glow", published in 2020. Expert at upselling customers on our technical services.