Chris Overturf Email & Phone Number

Greater Seattle Area

• Software and database administrator for MV-RS (meter reading system).• Business Analyst for implementation of a mobile work management system (PragmaCad).• Performed UNIX-based software system and database migrations and code installations to target environments with Ellipse and other customized software.• Worked with Desktop Services for installation and configuration of client Software.• Served as project and / or technical lead on projects in area of expertise.• Worked as liaison with users to accurately identify and resolve software and configuration issues with Ellipse ERP software.• Created tasks and timelines for projects, including estimates, deliverables, and milestones.• Tested, debugged, and documented user ERP problems their associated resolution.• Provided ERP installation and version control support in multiple environments.• IT lead for Sarbox testing (Sarbanes-Oxley Act of 2002).• Supports vendor-based systems, including but not limited to upgrades, problem resolution, user support, and interfacing with vendor help desk.• Developed and maintained companies intranet Sharepoint site• Plan, implement, maintain, and upgrade corporate databases.• End user support for all production applications.• Worked on a team responsible for creating business and technical specifications for reports based on user input.• Acted as liaison between users and technical workers.• Participated in on-call support.

• Performed UNIX-based software system and database migrations and code installations to target environments with Ellipse and other customized software.• System Administrator for MV-RS (PC-based electronic meter reading software).• System Administrator for GMS (Gas Management System).• Created and maintained end user documentation/desktop procedures for multiple software applications.• Plan, implement, maintain and upgrade corporate databases.• Works with Desktop Services for installation and configuration of client Software.• Responsible for server tuning, optimization and connectivity, troubleshoots and responds to users for all Client / Server application problems.• Served as project and / or technical lead on projects in area of expertise.• Worked as liaison with users to accurately identify and resolve software and configuration issues with Ellipse ERP software.• Created tasks and timelines for projects, including estimates, deliverables, and milestones.• Tested, debugged, and documented user ERP problems their associated resolution.• Provided ERPinstallation and version control support in multiple environments.• IT lead for Sarbox testing (Sarbanes-Oxley Act of 2002).• Supports vendor-based systems, including but not limited to problem resolution, user support and interfacing with vendor help desk.• Developed and maintained companies intranet Sharepoint site• Participated in on-call support.

• Performed UNIX-based software system and database migrations and code installations to target environments with Baan and other customized software. This task involved interacting with other teams for designing system specifications, developing load schedules, implementing customized features, initiating automated software builds (including backup and archiving processes), and setting up build environments.• Assisted team for CM implementation for configuration management (including change management) and new processes.• Assisted and troubleshot customer problems involving software loads to target environments.• Created and maintained detailed team software procedural documentation regarding software installations, releases, and data loads.• Analyzed, identified and documented software release process improvements. • Developed UNIX-based software system (full and partial load) process to target build and production environments with Baan software.

Associates, Computer Information Systems, Business Specialist

Bachelor Of Arts, Criminal Justice, And Political Science

Activities and Societies: Phi Theta Kappa member