• Developed strategic plan to create software-as-a-service business for new customer segment - court reporting agencies - as well as creating growth opportunity for existing court reporter segment• Successfully launched SaaS product increasing size of addressable customer base by 10X• Developed Automatic Speech Recognition (ASR) product for legal transcript creation• Doubled size of product portfolio by developing new products to address pandemic market trends • Launched complete eco-system of products, providing comprehensive solutions as a one-stop shop• Created stage gate process driven by financial metrics - drove new products through gates process • Implemented agile product development process - creating transparency of software roadmap• Transformed product management function from minor function into key strategic roleo Hired and mentored entire product management team responsible for all products - SaaS platform, ASR, Video Conferencing, CAT software, and stenographic writers • Revamped product development process to focus on value-driven product development

• Built global platform product management team responsible for SaaS products, Android based battery testers, and battery diagnostic charger platforms that produce 85% of corporate revenue• Successfully developed and launched three new platforms, resulting in 50% increase in new orders• Revised strategy for cloud-based software-as-a-service information services business that drove 25% increase in new subscriptions• Created stage gate process and revamped product development process - leading to first on-time product launches in company history• Transitioned to agile software development methodology reducing software deployment time • Created product portfolio management process to accurately measure product investment return• Decreased new product quality defects by 200% via quality focus during development process• Launched award-winning DSS-5000 Battery Tester (Motor Magazine, PTEN Innovation awards)

• Grew revenue per unit by 40% by introducing new android-based diagnostic tester with IOT capabilities and connection to cloud services • Introduced multi-stage sales training process resulting in 25% reduction in sales cycles

• Created cloud-based software-as-a-service information services business that drove 30% increase in packaged multi-product solution orders with major customers

• Built 12 person product management and product marketing team for $40M line of virtualization software products, including driving on-time launch of a complete re-design and re-write of flagship software product, vRanger Pro• Grew product line by 100% by introducing 3 new products • Increased customer base by 20% via targeted marketing efforts towards new customer acquisition• Refocused product strategy and roadmaps to emphasize new customer acquisition by focusing on market analysis of needs of customer prospects• Transitioned to agile development to increase adaptability to changing market needs

• Responsible for $40M Motorola Phone Tools product, including marketing and sales to drive inbox and retail opportunities, developing product strategy and roadmap creation, and creation of marketing strategy• Managed development vendor, negotiated consistent release schedule with 80% royalty decrease • Created alternate business models to drive increased revenue to allow broader inbox opportunities while not impacting Motorola handset cost structure

• Led $30M InstallShield and InstallAnywhere product lines, including product strategy and roadmap creation, determination of product release cycles and release content, determination of pricing strategy, and creation of marketing strategy• Contributed 52% profit margin to corporate bottom line by adjusting pricing strategy and increasing percentage of high tier edition sales, while reducing expenses • Developed revised marketing strategy to broaden customer target base to positively impact unit sales