Chris Pavek

Chris Pavek Email and Phone Number

Service Desk Analyst at Dungarvin @ Dungarvin
mendota heights, minnesota, united states
Chris Pavek's Location
Greater Minneapolis-St. Paul Area, United States
Chris Pavek's Contact Details
About Chris Pavek

I am a resourceful Technical Analyst recognized by my strong work ethic and ability to learn quickly. I successfully leverage my knowledge of Windows and Linux systems to troubleshoot and maintain stability of company applications, and resolve customer issues. The ability to problem solve and troubleshoot comes naturally to me, while maintaining stellar customer service throughout my career.I attended Minnesota School of Business for a Bachelor of Science in their Information Technology Program. I will be focusing on networking and security. I also received an Associates in Applied Science from Minnesota School of Business in their Information Technology program. I also graduated from Minnesota State University, Mankato with a Bachelors of Science, majored in Geography.Self-starter who excels at completing projects on time. I am a critical thinker, and like to solve problems. I am good with working with a team. I have a strong work ethic. I have maintained a 4.0 GPA and have perfect attendance at Minnesota School of Business. I would bring this dedication to my career to always be there, and do a really good job.Familiar with Windows operating systems, PowerShell, Microsoft Office, MySQL, and Command-line.Familiar with TCP/IP, DNS, DHCP, and Active Directory.Courses: Operating Systems 1 and 2, Database Design, Data and Networks, Intro to Software Development, Intro to Scripting, and Network Administration and Security.Effective team member who is comfortable working with individuals at all levels of an organization.

Chris Pavek's Current Company Details
Dungarvin

Dungarvin

View
Service Desk Analyst at Dungarvin
mendota heights, minnesota, united states
Website:
dungarvin.com
Employees:
1196
Chris Pavek Work Experience Details
  • Dungarvin
    Service Desk Analys
    Dungarvin Jul 2020 - Present
    Assist users with any hardware and software issues with they have with their equipment. Assist with PC/network support and maintenance. Administer Dungarvin voice mail and phone system. Provide application and reporting support. Perform PC builds. Manage loaner equipment. Assist with documentation processes and procedures. Perform asset tracking and management.
  • Shophq
    Pc/Lan Support Analyst
    Shophq 2018 - Apr 2020
    Resolve basic to moderately complex end user support issues on “first call” resolution model or escalates as needed.Complete routine work orders and move/add/change requests, including patches, upgrades, software deployments, installations, repairs, and preventative maintenance on related systems.Serves as first point of contact for internal customers seeking technical assistance over the phone or through email.Provides in person or remote troubleshooting and resolution to end users by asking pertinent questions and using sound diagnostic techniques.
  • Carlson Wagonlit Travel
    Technical Analyst
    Carlson Wagonlit Travel 2015 - 2018
    Consistently acknowledge alert tickets in a timely manner while tracking 100% of vital information including acknowledgements and step by step actions taken to drive resolutionImprove Mean Time To Resolution on alerts and incidents to meet application reliability target of 99.90% by identifying gaps in monitoring and alerting through partnership with service owners to close gapsResponsible for maintaining Technical Support’s Standard Operating Procedures.Provide investigation and resolve application errors, data discrepancies and help identify sources of code defects.Support special projects and ad hoc assignments, such as annual auditing, disaster recovery, software upgrade, etc.Troubleshoot and address application issues.
  • Mystic Lake Casino Hotel
    Material Handler
    Mystic Lake Casino Hotel 2011 - 2015
    Receives, stores, and transports equipment, products, and supplies to appropriate departments, using industrial equipment or vehiclesConduct inventory of incoming food products to ensure accuracy and qualityPlace product in proper location to ensure rotation of inventoryEnsures and maintains cleanliness of warehouse and receiving dock areas
  • Lakeville 21 Theater
    Assistant Manager
    Lakeville 21 Theater 2002 - 2011
    Lakeville, Mn
    Provided supervision, training and leadership for 10 employeesCommitted to team goals and working together to solve problems
  • City Of Savage
    Gis Intern
    City Of Savage 2009 - 2010
    Update and maintain the storm sewer, sanitary sewer, and watermain maps for the City of Savage by using the topology tool. I add new data as needed on the maps. By using the topology tool I can move the dots that represent the, manholes for example, will also move the line representing the pipe so that it can be moved to the right spotI also edit and create maps for employees of the City of SavageI print, scan, and plot out maps as needed

Chris Pavek Skills

Microsoft Office Research Arcgis Teamwork Microsoft Excel Access Gis Gps Leadership Powerpoint Customer Service Public Speaking Microsoft Word Data Analysis Statistics Powershell Windows 7

Chris Pavek Education Details

Frequently Asked Questions about Chris Pavek

What company does Chris Pavek work for?

Chris Pavek works for Dungarvin

What is Chris Pavek's role at the current company?

Chris Pavek's current role is Service Desk Analyst at Dungarvin.

What is Chris Pavek's email address?

Chris Pavek's email address is cp****@****ine.com

What schools did Chris Pavek attend?

Chris Pavek attended Minnesota School Of Business, Minnesota School Of Business, Minnesota State University, Mankato.

What are some of Chris Pavek's interests?

Chris Pavek has interest in Children, Economic Empowerment, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Health.

What skills is Chris Pavek known for?

Chris Pavek has skills like Microsoft Office, Research, Arcgis, Teamwork, Microsoft Excel, Access, Gis, Gps, Leadership, Powerpoint, Customer Service, Public Speaking.

Who are Chris Pavek's colleagues?

Chris Pavek's colleagues are Lafayette Dolo, Mpa, Julia Listello, Trisha Staffan, Jon Petersburg, Antoinette Taylor-James, Mba, Paul Che, Jahmai Judah.

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