Chris Calkins Email and Phone Number
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Chris Calkins personal email
Hello Everyone!I'm Chris, a meticulous and diligent professional with proven success in storytelling and presenting insights to key partners and stakeholders including executive leadership. My demonstrated excellence in providing quality customer service and ensuring maximum client satisfaction by coordinating with cross-functional teams to resolve customer escalations are second to none. I have a remarkable background in extracting refined data and transforming outcomes into meaningful information that drives strategic business planning and supports overall operations improvement. Employers recognize me for generating comprehensive analytical reports for senior management to drive informed decision-making.I am an excellent communicator with expertise in building strong rapports, discovering and activating customer insights, and leading to sales acceleration with enhanced marketing efficiency.Below listed are some of my Expertise: • Project Management• Business & Customer Insights• Data-Driven Storytelling• Business Analysis & Design• Superior Customer Service• Team Leadership & Development• Process & Performance ImprovementI am confident that my wide range of knowledge and talents will allow me to contribute to the success of your company.While others take pride in meeting all standards set before them: my passion is for delivering service and leadership that goes beyond organizational expectations. Connect with me today or send me an email at christopherpcalkins@gmail.com if you want to discuss additional details regarding my work experience and the skills I have to offer. I'm always interested in making new professional acquaintances!
Herff Jones
View- Website:
- herffjones.com
- Employees:
- 1403
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Customer Insights ManagerHerff Jones Jun 2022 - Present
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Sr. Business Insights AnalystAdp 2014 - 2021RemoteAs a part of this job role, I collaborated with numerous internal teams to identify and scope projects, as well as to discuss desired goals and business process solutions. It was me who established a targeted evaluation approach to include data sources, number of evaluations, duration, data collection method, timelines for conferences, presentation output, and consistency for field leadership and other stakeholders. It is worth mentioning that I planned and provided reporting progress of initiative, to consider measurements tracking, and improvement of components. Furthermore, I developed and presented data-driven storytelling to generate actionable insights and innovations for diverse range of stakeholders, from department heads to executive leadership.My accomplishments within this role are following:• Accomplished 100% of projects within given timeframes.• Led project management team to ensure streamlined completion of assigned projects.• Promoted to senior business insights analyst by presenting outstanding performance.• Stated innovative recommendations obtained via associates and customer interaction observations.• Enabled actionable insights and recommendations by gathering and evaluating appropriate data based on targeted approach and business opportunity. -
Call Center MentorAdp 2005 - 2014I supervised and evaluated individual performance as well as associate and client telephone interactions. I was responsible for delivering verbal and written feedback and facilitating feedback sessions with associates and one-on-one coaching to boost individual and department quality survey scores. I am a quick and motivated learner who coordinated for development and refinement of the new hire mentor program. Furthermore, I supported SBS West Region during the Service Strategy & Quality Team's creation and rollout preparations of the Quality 1st Program.Below listed are some of my achievements within this role:• Designed and directed a training package to onboard five newly-hired call center mentors.• Suggested plans for improvement by monitoring environment and morale to detect problems relevant to empowerment and development.• Participated in emerging leaders training program with a duration of two years, quality classes, and one-year management.
Chris Calkins Education Details
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Bachelor Of Arts - Ba
Frequently Asked Questions about Chris Calkins
What company does Chris Calkins work for?
Chris Calkins works for Herff Jones
What is Chris Calkins's role at the current company?
Chris Calkins's current role is Accomplished and success-driven professional with extensive experience in customer analytics, project planning/delivery as well as managing customer services and office administration..
What is Chris Calkins's email address?
Chris Calkins's email address is cc****@****nes.com
What schools did Chris Calkins attend?
Chris Calkins attended California State University, Long Beach.
Who are Chris Calkins's colleagues?
Chris Calkins's colleagues are Chris Ernst, Mark Reed, Peter Greer, Chrissy Chaffin, Jamaal White, Marilyn Griffin, Carter Jackson.
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Chris Calkins
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Chris Calkins
Executive Director, Penn State Mha Programs, Teacher, Connector, Consultant, Author. Preparing Leaders To Innovate And Transform Healthcare.State College, Pa
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