Chris Pearson Email & Phone Number

Glasgow, Scotland, United Kingdom

Glasgow, United Kingdom

Glasgow, United Kingdom

• Successful reviewing of new mortgage, remortgage and purchase applications in order to ensure accurate information is used for applications.
• Liaising with Solicitors to ensure correct documentation is used for accurate applications.
• Successfully working to ensure that cases received are completed within SLA timelines
• Ensuring that any urgent cases are prioritized & completed successfully first time.

Glasgow, United Kingdom

• Successful processing of new insurance sales & cancellations for third party shareholders that include O2, Citibank & American Express via extensive use of Microsoft Word & Excel.
• Successfully created Personal Accident & Travel insurance products for high profile clients including JP Morgan, Hitachi & Ernst & Young.
• Overseeing day to day tasks involving support for billing processes throughout Europe.
• Carrying out ad hoc projects and requests to integrate new products into our existing processes without disruption to customers.

Glasgow, United Kingdom

• Delivered exceptional Customer Service through successful debt renegotiation via both outbound & inbound calls.
• Successfully maintained and updated existing customer records.
• Consistently exhibited dispute handling skills when dealing with customer complaints.
• Demonstrated excellent problem solving skills in creating bespoke solutions for customers & clients.

Glasgow, United Kingdom

• Primary duties involved extensive data entry using in house systems to confirm customer payments.
• Demonstrated extreme proficiency with MS Word and Excel to record customer data.
• Consistently achieved daily targets to reduce the amount of historic customer cases.
• Successfully contributed to the reduction in PPI Reconciliations error rate.
• Contributed to the successful completion of various in house projects.

Glasgow, United Kingdom

My role as a consultant for Flexiworkforce involved identifying methods in which Flexiworkforce to market themselves to the ex-army demographic. This involved research into existing methods and policies used by organisations in relation to the employment of ex-army individuals. From there I was able to adjust the existing policies found in order to make.

Bachelor'S Degree, Business Administration And Management, General

This degree was invaluable in teaching me the skills that are required for a career in business, this course allowed me to gain knowledge.

Hnc & Hnd, Business, B

During my time at City of Glasgow College I learned about various business theories which allowed me to start turning my interest in.