Chris Persson is a Ground Operations Lead at British Airways at British Airways. He possess expertise in business development, outsourcing, bpo, new business development, call centers and 31 more skills. Colleagues describe him as "I have worked closely with Chirs when I was heading Data Science practice in creating new value added services with customer call data sets. Chris is always keen to look at new approaches and add value to customer enagagements.Chirs has very detailed understanding of the market and client requirements. He works closely with the customers and understands the business drivers in any engagements . Chris can come up with innovative approaches/enagement models to satisfy the needs of the customers. Rather than just providing off the shelf solutions, Chris has worked with me in creating intelligent customer insights using various data sets which were very much appreciated by the customers. " and "Chris is a kind of manager, who also naturally serves as an inspiring mentor for the whole staff. “It is my privilege to working with Chris when he headed up sales and marketing at Converso Contact Centres. Chris is a high energy leader with a long list of achievements and more to come."