Chris Petrick Email & Phone Number

Hillsboro, Oregon, United States

I work with a team of remote engineers handling requests to troubleshoot their test systems that they are gathering data on. The engineer issues a ticket requesting assistance; my job is to help them to move silicone for testing, troubleshoot connectivity issues, build and breakdown test systems and maintain lab/workspace cleanliness.

Portland, Oregon Metropolitan Area

• Managing inventory; actual vs. online store quantities. Managing inventory quantities across multiple platforms (eBay, Shopify)
• Creating online listings for new products: multiple variants for over 1,300 active items-UPCs, SKUs, Item Descriptions, Country of Origin, Color, etc for each item.
• Help customers with questions about their orders, help resolve any issues, facilitate returns and exchanges, and answer questions about products
• In store, online DTC sales

Portland, Oregon Metropolitan Area

Enter Client Mutual Fund/ETF trades into the system, Create new client accounts in the ERP system.Communicate with and support Member Firms throughout the US via phone and/or email regarding client needs.

Clackamas, Oregon

• Created, distributed, daily/weekly Operations/Transportation/Production “Report Cards”, Data visualizations based on desired metrics.
• Data-mine/assemble data to develop new reporting techniques (work with IT to source information) for new Metrics.
• Implement and maintain Recognition Monitor (TV with KPI slide visualization display).
• Inventory analysis, Customer analysis, employee efficiency (cases per hour, etc…)
• Created incentive competition for Summer, based on attendance/productivity/error rate for warehouse workers.
• Heavy Microsoft Excel (V-Lookups, Pivot Table, Formulas, Macros, VBA) use and presentation.

Beaverton, Oregon Area

• Contracted employee of Evo Solutions working at Nike.
• Monthly Reporting, PL-SQL (Oracle) query monthly transactions for POS sales analysis, create indirect tax reports on actual vs. GL
• Ad hoc reporting: Satisfy management requests for Reports based on manager’s requests (UNIX, ONESOURCE, SAP)

Portland, Oregon Area

• Point Person/liaison between multiple departments and facilities; often times juggling conflicting needs and priorities.
• Business case development. Building and proposing cases for projects, acquisitions, policies.
• Communication: Excellent written communication skills. Routinely facilitated multi stakeholder strategy meetings to discuss project implementation. Led Department meetings monthly to discuss KPIs, current events.
• Technical writing skills: Writing SOPs for ERP system, On board Computer System, Route Optimization Software, Equipment operation, Warehouse Procedures. I wrote hundreds of cross departmental SOPs.
• Tasked with creating and implementing comprehensive company-wide Safety program, Worker’s Comp, Return to Work, EAIP
• Worker’s Comp paid loss decreased by 88% (70K to 8K), Time loss Injury count decreased by 78% (14 to 3), Claim Count decreased by 50% (20 to 10).

Portland, Oregon Area

• Directly Responsible for positive customer delivery experience as Transportation Manager.
• Analytical/reporting expertise: Excel, Pivot Tables, PowerPoint, Charts/Graphs; developing, measuring, understanding and reporting a wide variety of metrics; reported on a daily/weekly/monthly/quarterly/annual as well.
• ERP power user: Worked in many modules (Transpo, Shipping, Receiving, Buying, GL, AP/AR, Inventory Management) on a routine basis. Worked directly with ERP vendor on occasion to implement custom updates.
• Meeting departmental staffing needs, interviewing, onboarding, training, retention and termination.
• Managing Department Budget: Accountable to $3,000,000+annual budget
• Management; as many as 30 direct reports at a time over 3 separate facilities, departmental headcount grew from 8 to 30 during tenure.

Portland, Oregon Area

• Picking/building customer orders, making same day deliveries to local stores, restaurants
• Shipping/Receiving responsibilities.
• Sorting produce for quality
• Taking customer phone orders after hours for add-ons or new orders.
• Small, rapidly growing business responsibilities-anything and everything that needed to be done; truck maintenance, office cleaning, IT support, purchasing office supplies