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@nhsbt.nhs.uk
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Chris Philips is listed as delivering excellent customer service at NHS Blood and Transplant, a company with 1904 employees, based in Carlisle, England, United Kingdom. AeroLeads shows a work email signal at nhsbt.nhs.uk and a matched LinkedIn profile for Chris Philips.
Chris Philips previously worked as Head of Hospital Customer Service at Nhs Blood And Transplant and Director at Centric Management Limited. Chris Philips holds Advanced Diploma In Leadership And Performance Coaching from Northumbria University.
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AeroLeads found 1 current-domain work email signal for Chris Philips. Compare company email patterns before reaching out.
I lead customer focused service improvement, get the best from people, maximise resources and deliver change.I have a track record of turning round failing services with notable results in customer service, strategic planning, revenue collection, benefits and commercial operations. I often succeed where others have failed.I have considerable experience in leading district and county council services and consultancy experience with business, third sector and public sector clients. I excel in establishing purpose, raising customer focus, developing people, improving management, leading change and transforming service. My experience includes large scale transformation, local government reorganisation and shared services.I am personal development, leadership, performance and business coach.Specialties: National Head of Service in blood transfusion, Head of Service roles in customer service, revenues, benefits, facilities management and transformation. Led large scale commercial services and consultancy .Interim management; consultancy; change management; corporate transformation; service improvement; efficiency and productivity; customer service; project management; performance management; strategic and business planning; culture change; staff development; coaching and mentoring.
Listed skills include Change Management, Performance Management, Culture Change, Coaching, and 18 others.
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Leading a team of biomedical scientists supporting NHS and private hospital customers throughout England. We support hospital transfusion customers ensuring they have a successful relationship with NHSBT, have information and advice on our components and services, manage complaints and represent the customers voice within the organisation. Internally we.
Delivering interim management, change leadership, performance improvement and coaching.Services centred on leading change and improving performance for public sector, social enterprise and business clients. Specialised in getting the most from all available resources and delivering improvement; bringing a customer focus and coaching ethos to innovate.
Led the county’s school meals service serving 16,000 meals each day, providing facilities services to 400 buildings across the county, managed 1,200 staff and a budget of £18m. I was seconded to bring fresh thinking to the service, to increase customer focus, to improve school meal take-up and quality. I suceeded in improving financial management, turned.
Successfully led the joining of customer services from seven councils to become one new service, with new management structures, new telephony, new CRM, new services and a new professionalism - all going live on a single day in April 2009.I provided strategic and operational direction and the innovative impetus to create a whole new working model in.
Responsible for customer services, revenues, benefits, car parking and concessionary travel. Ran an award winning contact centre, improved benefits to one of best from one of worst in country, nationally recognised improvement in council tax collection rate and direct debit takeup.
Cross organisational lead on improvement following an adverse Government CPA inspection. Success marked by recategorisation of council from weak to good. Focussed on systems and performance improvement, corporate planning and supporting the Local Strategic Partnership.Chief Executive seconded me due to the results I acheived in turning round failing.
Other employees you can reach at nhsbt.nhs.uk. View company contacts for 1904 employees →
Michael Burton
Colleague at Nhs Blood And Transplant
Leeds, England, United Kingdom, United Kingdom
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Geoff Bowyer
Colleague at Nhs Blood And Transplant
Greater London, England, United Kingdom, United Kingdom
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Ryan Hamilton
Colleague at Nhs Blood And Transplant
Greater Manchester, England, United Kingdom, United Kingdom
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Stacey Wilkins
Colleague at Nhs Blood And Transplant
Swindon, England, United Kingdom, United Kingdom
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Ella Wigston
Colleague at Nhs Blood And Transplant
Leicester, England, United Kingdom, United Kingdom
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Al Pearce
Colleague at Nhs Blood And Transplant
London, England, United Kingdom, United Kingdom
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Amanda Whipday
Colleague at Nhs Blood And Transplant
Greater Manchester, England, United Kingdom, United Kingdom
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Sean Heveran
Colleague at Nhs Blood And Transplant
Bristol, England, United Kingdom, United Kingdom
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Eve Mclaughlin
Colleague at Nhs Blood And Transplant
Widnes, England, United Kingdom, United Kingdom
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MA
Michelle Ashford
Colleague at Nhs Blood And Transplant
Newcastle Upon Tyne, England, United Kingdom, United Kingdom
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Quick answers generated from the profile data available on this page.
Chris Philips works for NHS Blood and Transplant.
Chris Philips is listed as delivering excellent customer service at NHS Blood and Transplant.
AeroLeads has found 1 work email signal at @nhsbt.nhs.uk for Chris Philips at NHS Blood and Transplant.
Chris Philips is based in Carlisle, England, United Kingdom while working with NHS Blood and Transplant.
Chris Philips has worked for Nhs Blood And Transplant, Centric Management Limited, Northumberland County Council, and Castle Morpeth Borough Council.
Chris Philips's colleagues at NHS Blood and Transplant include Michael Burton, Geoff Bowyer, Ryan Hamilton, Stacey Wilkins, and Ella Wigston.
You can use AeroLeads to view verified contact signals for Chris Philips at NHS Blood and Transplant, including work email, phone, and LinkedIn data when available.
Chris Philips holds Advanced Diploma In Leadership And Performance Coaching from Northumbria University.
Chris Philips is listed with skills including Change Management, Performance Management, Culture Change, Coaching, Strategy, Management, Strategic Planning, and Public Sector.
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