• Supports the CEO and operational leaders in various functions to drive company growth and efficiency.• Implements strategic initiatives to streamline processes and improve cross-functional collaboration.• Leads key projects to optimize operations and increase profitability.• Collaborates with teams to develop innovative solutions and drive business success.

Straight Arrow Coaching works with small and mid-sized, growing American companies to provide a range of leadership development services to enable sustainability, scalability, and profitability.Our approach to leadership development and coaching ensures the success of people at all levels of a company and empowers them to contribute to the business at a higher level by applying the 5 Principles of High Impact Leadership:1. Communicate for Clarity2. Simplify for Effectiveness3. Prioritize and Act4. Conviction and Caring5. Decentralized Decision MakingWe offer structured group training, topic specific workshops, individual leadership coaching, fractional executive services, and presentations at company and industry events.Learn more about Straight Arrow Coaching at https://www.straightarrowcoaching.comLet's chat about how we can work together. Book an intro call at https://calendly.com/straightarrowcoaching/leadershipchat

Leadership consultant focused on organizational health and leadership development.• Provided leadership coaching for senior executives.• Created plans to simplify and streamline operations for entrepreneurial, growth stage companies across the US and Canada in a variety of industries.• Facilitated the creation of organizational plans and Key Performance Indicators to align operations with long term strategic goals, culture and vision.

Leadership consultant working with business owners and management teams to enhance leadership ability and implement the Entrepreneurial Operating System (EOS).

Senior leader responsible for leading all business development and brand awareness activities.* Built and led a high performing team of sales and business development professionals responsible for growing national partnerships more than 50% annually.* Successfully negotiated and implemented exclusive, large scale partnerships leading to brand presence and competitive advantage in 49 states.* Served as brand evangelist at regional and national events to gain consistent market share and positioning as a market leader.

Senior leader responsible for achieving an economic turn-around and repositioning of an operating division servicing the moving needs of seniors and senior living communities on a nationwide scale.* Utilized historic and predictive data to develop insights into demographic and market trends to reinvent a former single service line into a full-service operating division with annual revenue growth of more than 300% post turn-around.* Created and implemented operational processes resulting in the development of a vetted vendor network of more than 400 members nationwide.* Developed sales and customer service practices around our brand promise leading to a Net Promoter Score of 62.

Senior Executive served a cross-functional role across all departments and divisions of the company for the purpose of identifying, evaluating and developing new opportunities for continued organizational growth.* Identified, negotiated and managed strategic partnerships to broaden service offerings and enhance customer experiences to 300 markets across the US.* Conceptualized and led the development of a scalable business model allowing the company to enter and compete in multiple markets within the specialty moving and shipping industry.* Created and implemented a system followed by mid-level employees to identify, evaluate and measure potential success of new opportunities.

Senior Staff Member and advisor to the Minority Whip of City Council responsible for all facets of media engagement and public policy development.* Collaborated with other Council offices and external stakeholders to develop and implement legislation, public policy and fiscal accountability with a focus on economic growth.* Led the drafting, adoption and implementation of a tax credit for companies in Philadelphia hiring veterans of the US armed services.* Served as the spokesperson for the Council office by fostering strong relationships with media outlets, city and state government agencies, non-governmental public-facing organizations and community groups.

Served two overarching roles for Philadelphia City Councilman - At - Large David Oh.As Legislative Aide my various responsibilities included developing public policy, legislative and budgetary review for several functions of the city government, economic development projects relating to making Philadelphia more business friendly.As Director of Communications my responsibilities included serving as the spokes person for the office, producing media and public relations material and managing various social media outlets.In addition, I served as the Councilman's liaison to Northeast Philadelphia as well as any matters regarding the Police, Fire Department or Veterans Affairs.

Served as the Legislative Aide to City Councilman - At - Large David Oh, my various roles included legislative and budgetary review for several functions of the city government, economic development projects relating to making Philadelphia more business friendly and serving as the Councilman's liaison to Northeast Philadelphia.

Freelance business consultant specializing in helping entrepreneurial leaders and companies grow and improve organizational health through consulting, coaching and on-demand executive services. I worked with leadership teams of small to mid-size businesses in the areas of leadership development, growth and competitive strategy, operational efficiency, strategic realignment, and identifying / evaluating new venture opportunities.Providing a holistic approach to organizations wanting to grow or in need of re-alignment. I helped companies better understand and identify opportunities and challenges by creating organizational clarity and implementing processes that are proven to drive accountability, efficiency and greater performance throughout the organization. I worked with founders, executives and leadership teams through coaching, advising and teaching to sharpen leadership abilities.My engagements spanned several industries including real estate, tech, e-commerce, and education; proving to be adaptive and fast to learn market and industry nuances to drive change and results.Examples of engagements are:* Developed a restructuring plan to to simplify and streamline operations and provided executive coaching for a company integrating e-commerce operations into their existing business model.* Conducted market research, created an opportunity analysis and coached through implementation to expand into new sales channels and market segments for a lifestyle e-commerce company.* Created a comprehensive strategic plan to enhance marketing efforts and expand service offerings for a computer services company.

Senior Management Team member responsible for developing and executing scalable sales and operational processes.* Standardized company policies and operating procedures and developed training and orientation programs for new employees.* Developed and managed in-house and out-sourced research teams to gather market and competitor intelligence to create strategic marketing initiatives that increased sales by more than 30%.* Created and implemented a systematic client relationship management process that exceeded an 85% client retention.

Served as Senior Advisor to the Founder and CEO during company expansion while raising the Series A venture capital financing round.

On-site real estate development professional responsible for managing project budgets, construction schedules, sales activities, municipal relationships and vendor contracts.* Developed financial projections, project schedules and managed multiple Construction Managers and subcontractors to ensure that production was on time and within the budget for projects ranging from $20 million to $100 million. * Successfully negotiated more than $50 million in union and non-union trade contracts and supplier contracts. * Achieved an increase in productivity of more than 85% while increasing quality assurance scores to an average of 96% by identifying operational inefficiencies of a large urban multifamily development project.

Company Founder and Chief Executive responsible for leading product development, sales and partner development.* Led a team of educators and software engineers in the development of a web-based educational product that resulted in academic performance increases in math and reading between 17% and 53%.* Developed and executed a comprehensive business plan and financial model to launch the company along with a strategic plan for implementing partnerships for the marketing and distribution of the company’s product.* Negotiated with a variety of vendors to provide in-kind contributions of products and services to local schools to fulfill the social component of the company’s mission.

Junior Finance Team Member responsible for Accounts Payable functions and cross-departmental collaboration.* Responsible for processing and auditing all accounts payable transactions for a division with annual budget exceeding $30 million.* Served as the liaison between the finance team and program delivery teams in preparing budgets and negotiating with vendors and suppliers.* Led an initiative to re-write the Standard Operating Procedures of the division to update business practices and implement financial responsibility and accountability across all members of the organization.