Experienced leader that is results driven in operations by developing, implementing and supporting complex processes and systems. Proficient in operational enhancements, quality improvements and team leadership based on the Shingo Model strategies. Cross-functional collaborator well versed in developing successful teams and motivating employees to meet individual and team objectives. Highly skilled in problem solving and involving all employees in the process.My Successes in Quality Improvement: • Reduced PPM (Parts Per Million) by 32% in 2019 and 23% in 2018. • Drove a 13% improvement in Cost of Quality by reducing the number of customer returns. • Improved Finished Goods $ Shipped / Labor Hour by 11%. • Netted a 13% improvement in productivity of units/hour by leading Kaizen in window plantLeading Top-Performing Teams: • Positioned 25% of the hourly workforce to become Lean Bronze Certified.• Mentored and trained new Quality and Lean Managers within the company at all Engineered Transportation International facilities. • Enabled easy access to all procedures, work instructions, control plans, and manuals for all employees on the floor with a shared computer system drive. Attaining Certifications & Quality Production Standards: • Led Athens Plant to ISO 9001:2015 Certification and led Kalyn-Siebert Plant to successful re-certification.• Secured ISO 9001:2015 Certification for the Juarez, Mexico Plant. • Drove strategic redevelopment of the Business Management System (BMS) to obtain ISO 9001:2015 certification at all North American facilities.