Christopher Poleon Email & Phone Number

Dublin, Ie

Dublin City, County Dublin, Ireland

County Dublin, Ireland

Dublin, County Dublin, Ireland

• Direct management and supervision of all subordinate staff levels within the team• Maintain primary contact relationship with clients for all administrative matters• Support senior management in the department’s strategic goals via reporting and analysis • Operational overview of the yearly review projects across multiple entities and risk types • Point of contact for several management companies throughout annual review processes • Manage internal workflow to ensure… Show more • Direct management and supervision of all subordinate staff levels within the team• Maintain primary contact relationship with clients for all administrative matters• Support senior management in the department’s strategic goals via reporting and analysis • Operational overview of the yearly review projects across multiple entities and risk types • Point of contact for several management companies throughout annual review processes • Manage internal workflow to ensure internal processing and client deadlines are met• Manage client expectations with both client contacts and fund investors, as necessary• Management of the performance planning process including goal setting, regular and immediate feedback and submission of formalized performance appraisals.• Participation in ad-hoc client or internal projects as required Show less

Dublin, County Dublin, Ireland

• Responsible for several high-profile clients to aid in successful maintaining of up-to-date AML requirements and documentation• Review of CDD records to ensure standards are consistent with AML / KYC policy and regulatory requirements.• Ongoing screening of investors against Sanctions & PEP lists.• Liaising with colleagues / internal departments to support team participation in project management completion… Show more • Responsible for several high-profile clients to aid in successful maintaining of up-to-date AML requirements and documentation• Review of CDD records to ensure standards are consistent with AML / KYC policy and regulatory requirements.• Ongoing screening of investors against Sanctions & PEP lists.• Liaising with colleagues / internal departments to support team participation in project management completion. • Participate in and lead new member and ongoing staff training sessions for team members.• Project management from start to finish with regard to a multitude of ongoing due diligence (ODD) and remediation projects.• Point of escalation for clients, investors, team members and internal providers, managing all escalations to resolution. Show less

Dublin, County Dublin, Ireland

• Daily correspondence with clients and investors to complete Ongoing Due Diligence requirements.• Weekly generation of fund reports to update the status of our project reviews.• Review of investor accounts to ensure compliance with regulatory requirements. • Quality checking tasks carried out by other team members.• Generation of daily reports crucial to team deliverables.

Dublin

● Create & update records and databases with personnel, financial & regulatory data.● Overseeing & Processing of all incoming and outgoing payments utilising Sage and Excel.● Compiling regular risk assessments relating to maintenance, personnel and financial outlook.● Manage correspondence with all drivers and government bodies including the taxi regulator and Gardaí daily.● Responsible for a team of 6 staff across the office and garage employees including coaching/mentoring and… Show more ● Create & update records and databases with personnel, financial & regulatory data.● Overseeing & Processing of all incoming and outgoing payments utilising Sage and Excel.● Compiling regular risk assessments relating to maintenance, personnel and financial outlook.● Manage correspondence with all drivers and government bodies including the taxi regulator and Gardaí daily.● Responsible for a team of 6 staff across the office and garage employees including coaching/mentoring and ongoing 121s● Ensure all relevant paperwork for fleet of 52 taxis/plates are up to date, including accounts payable / receivable records.● Scheduling of taxi suitability tests, NCT, servicing, meter inspections and processing insurance quotes, renewals and claims.● Ensure timely payments, process incoming funds, reconcile invoices, resolve account queries and manage debt recovery Show less

Dublin, County Dublin, Ireland

• Determine fraud trends by analysing accounts and transactions utilizing a wide range of anti-fraud systems adhering to ATO, KYC, AML & CDD protocols.• Liaising with copyright team to protect large brands from Calculated Infringement.• Proactively Analyse accounts to eliminate risk exposure and prevent cyber-crime. • Identify potential vulnerabilities and recommend anti-fraud enhancements.

Dublin, County Dublin, Ireland

• An advocate for and to ensure the satisfaction of the High Value seller group.• Build and sustain an extremely high level of skills centred on sophisticated customer handling and superior communication• Express a significant capacity to troubleshoot all products related to the eBay platform and clearly offer solutions.• Provide direction to Top Sellers on how to improve their business performance on eBay platforms.

Dublin, County Dublin, Ireland

• Deal directly with customers to resolve in excess of 150 calls and 30 emails daily.• Respond, handle and resolve customer queries from start to resolution and organise workflow to meet customer timeframes. • Prepare & distribute activity reports, reporting directly to the Communications Mgr.• Responsible for training all new customer service employees and for development and delivery of team building exercises.