Christopher Poleon Email & Phone Number

Dublin, IE

Dublin City, County Dublin, Ireland

County Dublin, Ireland

Dublin, County Dublin, Ireland

• Direct management and supervision of all subordinate staff levels within the team
• Maintain primary contact relationship with clients for all administrative matters
• Support senior management in the department’s strategic goals via reporting and analysis
• Operational overview of the yearly review projects across multiple entities and risk types
• Point of contact for several management companies throughout annual review processes
• Manage internal workflow to ensure… Show more

Dublin, County Dublin, Ireland

• Responsible for several high-profile clients to aid in successful maintaining of up-to-date AML requirements and documentation
• Review of CDD records to ensure standards are consistent with AML / KYC policy and regulatory requirements.
• Ongoing screening of investors against Sanctions & PEP lists.
• Liaising with colleagues / internal departments to support team participation in project management completion… Show more
• Liaising with colleagues / internal departments to support team participation in project management completion.
• Participate in and lead new member and ongoing staff training sessions for team members.

Dublin, County Dublin, Ireland

• Daily correspondence with clients and investors to complete Ongoing Due Diligence requirements.
• Weekly generation of fund reports to update the status of our project reviews.
• Review of investor accounts to ensure compliance with regulatory requirements.
• Quality checking tasks carried out by other team members.
• Generation of daily reports crucial to team deliverables.

Dublin

• Create & update records and databases with personnel, financial & regulatory data.
• Overseeing & Processing of all incoming and outgoing payments utilising Sage and Excel.
• Compiling regular risk assessments relating to maintenance, personnel and financial outlook.
• Manage correspondence with all drivers and government bodies including the taxi regulator and Gardaí daily.
• Responsible for a team of 6 staff across the office and garage employees including coaching/mentoring and… Show more
• Responsible for a team of 6 staff across the office and garage employees including coaching/mentoring and ongoing 121s

Dublin, County Dublin, Ireland

• Determine fraud trends by analysing accounts and transactions utilizing a wide range of anti-fraud systems adhering to ATO, KYC, AML & CDD protocols.
• Liaising with copyright team to protect large brands from Calculated Infringement.
• Proactively Analyse accounts to eliminate risk exposure and prevent cyber-crime.
• Identify potential vulnerabilities and recommend anti-fraud enhancements.

Dublin, County Dublin, Ireland

• An advocate for and to ensure the satisfaction of the High Value seller group.
• Build and sustain an extremely high level of skills centred on sophisticated customer handling and superior communication
• Express a significant capacity to troubleshoot all products related to the eBay platform and clearly offer solutions.
• Provide direction to Top Sellers on how to improve their business performance on eBay platforms.

Dublin, County Dublin, Ireland

• Deal directly with customers to resolve in excess of 150 calls and 30 emails daily.
• Respond, handle and resolve customer queries from start to resolution and organise workflow to meet customer timeframes.
• Prepare & distribute activity reports, reporting directly to the Communications Mgr.
• Responsible for training all new customer service employees and for development and delivery of team building exercises.