Manage biomedical services operations for a highly successful independent service organization. Directly responsible for the rapid growth of the organization and maintaining a high level of customer satisfaction. Provide motivation, support, technical training, and supervision for a team of biomedical technicians. Responsible for recruitment, assessment, and termination of biomedical technicians. Primary customers include ambulatory surgery centers, imaging centers, dialysis centers, and hospitals.

Managed account for 2 healthcare facilities in northern New Jersey. Duties included supervising 3 on-site GE employees, coordinating service calls to customers by outside vendors, maintenance of service records and documentation, mediation of contractual disputes and general customer satisfaction, and repairs on clinical, laboratory, and imaging equipment on site. Successfully completed numerous JCAHO, CAP, and NJ Department of Health Inspections.

Managed the repairs, upgrades, and preventive maintenance of all clinical and imaging equipment for a 180-bed hospital. Recruited and hired biomedical technicians for a multi-hospital network.