Chris Prime Email & Phone Number

I specialize in Sage Intacct, DataBlend, and Dynamics GP implementations, integrations, and support.

Birmingham, Al, Us

Responsible for managing and monitoring enterprise systems and services (~1,000 employees) and increasing operational efficiency. Manage a team of four systems engineers. Member of multiple company-wide committees.• Increased transparency and reporting by implementing a monitoring system and publishing dashboards• Contributed to reducing IT budget by $2M by collaborating with other IT managers on creative alternatives• Automated patching and OS deployments for security and in preparation for Win 10 upgrade• Upgraded multiple enterprise systems in preparation for a Win 2016 upgrade • Reduced costs and complexity by consolidating datacenters

Birmingham, Al, Us

Responsible for all computer systems, helpdesk, datacenters, telecom, and IT security (~75 employees). Managed a team of three IT personnel. • Saved $50K annually and reduced hardware by 75% through server virtualization • Reached objectives of RTO < 2 hours and RPO < 15 minutes by rearchitecting systems and DR plan• Increased performance and redundancy by virtualizing all business applications using Microsoft RemoteApp• Saved millions by securing favorable rates and improved financial results via a special assignment by the CEO • Complied with audits by creating standardized policies and procedures and SOX narratives and controls

Birmingham, Al, Us

Responsible for the Medmarc website, upgrading back-office systems, and maintaining existing back-office systems.• Increased efficiency and capabilities by implementing $1M insurance system upgrade• Reduced turnaround time of policy quotes to customers by developing an internal web application• Replaced both the corporate website and intranet by implementing a CMS with customization

Birmingham, Al, Us

Responsible for the Medmarc website and maintaining existing back-office applications.• Reduced change implementation times by insourcing vendor’s application code for the insurance system• Improved the marketing, underwriting, claims and compliance modules through custom coding

Birmingham, Al, Us

Responsible for the Medmarc website in addition to previous responsibilities as Systems Administrator (below).• Reduced content editing time and increased integration with back-office systems by insourcing development• Saved thousands per year in mailings and admin costs by developing a secure web portal for customer reports

Birmingham, Al, Us

Responsible for standardizing systems, software, and processes as well as customer support (~60 employees).• Saved hundreds of hours by creating standard desktop and server images• Removed the need for paper storage (both on and offsite) by implementing a document management system

Responsible for all IT systems and customer support (~50 employees).• Reduced cost and complexity by consolidating and relocating two datacenters into one• Reduced cost and complexity by consolidating disconnected Win NT 4.0 domains to a single Win 2000 domain• Achieved MCSA, MCSE, and MCDBA certifications