Chris Prime Email & Phone Number

I specialize in Sage Intacct, DataBlend, and Dynamics GP implementations, integrations, and support.

Birmingham, AL, US

• Responsible for managing and monitoring enterprise systems and services (~1,000 employees) and increasing operational efficiency. Manage a team of four systems engineers. Member of multiple company-wide committees.
• Increased transparency and reporting by implementing a monitoring system and publishing dashboards
• Contributed to reducing IT budget by $2M by collaborating with other IT managers on creative alternatives
• Automated patching and OS deployments for security and in preparation for Win 10 upgrade
• Upgraded multiple enterprise systems in preparation for a Win 2016 upgrade
• Reduced costs and complexity by consolidating datacenters

Birmingham, AL, US

• Responsible for all computer systems, helpdesk, datacenters, telecom, and IT security (~75 employees). Managed a team of three IT personnel.
• Saved $50K annually and reduced hardware by 75% through server virtualization
• Reached objectives of RTO < 2 hours and RPO < 15 minutes by rearchitecting systems and DR plan
• Increased performance and redundancy by virtualizing all business applications using Microsoft RemoteApp
• Saved millions by securing favorable rates and improved financial results via a special assignment by the CEO
• Complied with audits by creating standardized policies and procedures and SOX narratives and controls

Birmingham, AL, US

• Responsible for the Medmarc website, upgrading back-office systems, and maintaining existing back-office systems.
• Increased efficiency and capabilities by implementing $1M insurance system upgrade
• Reduced turnaround time of policy quotes to customers by developing an internal web application
• Replaced both the corporate website and intranet by implementing a CMS with customization

Birmingham, AL, US

• Responsible for the Medmarc website and maintaining existing back-office applications.
• Reduced change implementation times by insourcing vendor’s application code for the insurance system
• Improved the marketing, underwriting, claims and compliance modules through custom coding

Birmingham, AL, US

• Responsible for the Medmarc website in addition to previous responsibilities as Systems Administrator (below).
• Reduced content editing time and increased integration with back-office systems by insourcing development
• Saved thousands per year in mailings and admin costs by developing a secure web portal for customer reports

Birmingham, AL, US

• Responsible for standardizing systems, software, and processes as well as customer support (~60 employees).
• Saved hundreds of hours by creating standard desktop and server images
• Removed the need for paper storage (both on and offsite) by implementing a document management system

• Responsible for all IT systems and customer support (~50 employees).
• Reduced cost and complexity by consolidating and relocating two datacenters into one
• Reduced cost and complexity by consolidating disconnected Win NT 4.0 domains to a single Win 2000 domain
• Achieved MCSA, MCSE, and MCDBA certifications