- Managed a group of teams including software release, release verification and certification, automation infrastructure (for both performance and functional testing), build infrastructure (for web services, mobile applications, and embedded systems), devOps (cloud development platforms and infrastructure), product data (data engineering and data science)

- Managed set of teams dedicated to designing, building, and operating self-service tools and platforms that enable teams to create build/test/release pipelines. - Teams include full time engineers (20), interns, and contractors at near-shore and offshore locations. Teams organized functionally to cover release management, release verification, release engineering, automation and build infrastructure engineering. - Team responsible for over 150 software releases per year to alpha, beta, and production users as well as manufacturing lines and reverse logistics centers. Release failure rate of less than a 4%.- Team responsible for build and automation infrastructure handling over 400 check-ins per sprint, creating 900 builds and executing over 150,000 tests a day. - Incorporated Automation Infrastructure Engineering team. Aligned Build and Automation teams around shared infrastructure (GitHub, Jenkins, Artifactory, Python) and mission (fast flow software delivery). - Consistently high ratings in employee satisfaction surveys compared to company and industry benchmarks. High scores for meeting effectiveness, strategic adaptability, and career progression. Low team turnover.

- Managed Sonos Software Release Teams (Release Managers, Release Verification, Release Engineering) and Build Infrastructure Engineering Team. - Managed team through Covid pandemic without disruption to software delivery. Added second test vendor to improve redundancy and lower testing costs.- Led migration of Sonos Controller and Player source code from Perforce to GitHub with improvements across key success metrics (developer happiness, productivity, and commit rate).- Led development of GitHub Pull Request automation achieving over 98% completion rate and less than 1 hour time to results.

- Incorporated Build Infrastructure Engineering into the Software Release Team. - Responsible for Sonos CI system that generates Sonos Controller and Sonos Device firmware. Software built using Perforce and Jenkins systems with fleet of AWS and on-premises build nodes. Software built on check-in and nightly. Software builds for both internal development as well as secure release to users. - Aligned build system with release engineering and verification to enable more efficient release management process. - Helped drive onboarding of a new engineering team acquired by Sonos (Anki).

- Managed Sonos Software Release team.- Introduced software release train with scheduled release vehicles, source code branching strategy, and software development process that allows development teams to target and move features between release vehicles. Reduced release overhead and increasing release frequency more than 2x. Enabled wide variety of teams with different release cadences to collaborate in a shared code base. - Helped design and execute independent feature developed a process that allows virtual feature teams to create multiple new features in parallel. This process supports and reinforces the software release train and provides visibility into development across the company (product management, program management, hardware development, software development, customer experience).

- Took over the Software Release Management function at Sonos. - Over the years, built the team from single function with 1 team member to team with over 10 members and functions spanning release management, release engineering, and release verification and certification.

- Manager for small team of software testers embedded in larger development team- Team responsible for user and product registration, and authentication- HIring, training, ongoing development, motivation- Test strategy and planning, test automation, test coverage, quality gates, CI, deployment pipeline- Project and release management

Work as a hands on engineer and test team lead for the Sonos Cloud Service team. Lead a group of dedicated test engineers and SDETs to ensure quality for a set of micro-services that provide IoT services to Sonos users and to external developers. Responsible for hands on testing and automation as well as for team strategy, hiring, and development. Work within and across agile teams and groups to guide testing for several high impact initiatives.

Responsible for managing test programs and projects in the Regional Applications Development - Americas organization. Duties include: program and project-level test strategies and budgets, test team design and onboarding, management of planning and execution, metrics gathering and analysis, status reporting and stakeholder management, issue escalation, and continuous process and performance improvement.

At Sonos, I had the unique opportunity to work at a company with an uncompromising commitment to their customers, and the ambition to produce only the absolute best hardware and software possible. I got to learn from extremely bright and driven people. I played a key role in defining the software quality assurance policies, processes, and teams that helped grow the company from a small startup to a market leader with products in millions of homes across the world. I was able to provide input on and influence key decisions on organizational and team design, facilities, product features, development and testing practices, and release risk and readiness. Worked with executives and senior management on organizational vision to achieve business objectives. Directly responsible for charter and strategy of several software test teams. Built relationships across the organization and communicated the services and value the teams offered. Created workforce and resource plans for teams. Conducted hiring, performance reviews, and career development for team members. Created dynamic workforce including interns, contractors, and outsourced testing partners to address peak workloads or special project needs. Worked with executive and senior management, product management, development, and software test to define test and release policies and procedures. Evaluated and managed implementation of development and test tools. Worked with new feature development scrum teams to ensure quality of new features and promote best practices across the teams. Created manual and automated test strategies to ensure coverage per release. Monitored project and test status and reported to executive and senior management. Reviewed and approved test plans, schedules, and artifacts to ensure process and procedures are being followed. Play Scrum Master and Product Owner roles on teams as necessary.

Created vision, strategies, and tactics for one of the software quality assurance teams at Sonos. Team was focused on embedded software, networking, content streaming, and web services. Hired, trained, and mentored test engineers on the team. Worked with outside vendors and technical recruiters to hire contractors. Developed a large test lab for multiple test engineers and functions.

Responsible for the day-to-day tasks of two to three small test teams. Provided guidance on testing strategy, scheduling, resourcing, and issue resolution. Contributed to hiring, training, and performance evaluations for team members. Performed hands-on testing for highly technical or time constrained tasks.

Sonos designs and develops the revolutionary Sonos multi-room music system which includes the WiFi-enabled audio Players, the elegant and feature rich Controller applications, and integration with an every growing number of music service partners such as Spotify, Rhapsody, SiriusXM, and many more. Responsible for test plan design and execution as well as verification, validation, and regression testing. Additional responsibilities included automation and documentation.

Truston developed an innovative fraud and identify theft recovery platform that powered Truston's own branded site and was sold as a white label product to third party partners. Responsible for manual and automated testing of the web site, web services, and backend database.

Openwave Systems is a leading global provider of innovative messaging software solutions. Responsible for all designing, planning, scheduling, writing, editing, and producing documentation related to Openwave products.

QAD is a global provider of ERP software. Responsible for designing, writing, editing, and producing installation and administration documentation.