• Lead needs assessment to identify document management requirements with internal stakeholders.• Establish document control procedural documentation for system use, audit, and training purposes.• Collaborate with our external execution partners to ensure reliability of data exchange between owner and contractor document management systems.• Configure document management system features, user interfaces, access profiles and workflow processes.• Conduct training for new users on system functionality and update exiting users on system enhancements.• Interface with all Capital Projects and Business Unit functions regarding Document Control activities.

• Manage the project execution and organization of document management systems, processes, specifications, standards and tools to deliver and control the execution of capital projects.• Communicate and maintain document management systems on the Corporate Engineering webpage located and through multiple Microsoft SharePoint sites.• Develop and standardize engineering corporate document management practices across functions.• Lead project teams in deploying document management best practices and standards across multi-functional projects.• Create procedures, work instructions and training materials for engineering document management practices• Responsible for the administration of the review and approval cycle of documents for corporate engineering.• Present and instruct project manager and engineers on document management requirements and best practices for company projects.

• Manage the day to day operations of the system wide document control system including control, distribution, traceability, and retention in the Charlotte and remote site offices.• Leading a team of 12, responsible for executing procedures and actively collecting information from project managers, engineers, drafters and designers for controlling documents, records, and/or drawings.• Maintain the document control management process in accordance with project policies, procedures and work instructions and perform quality checks in accordance to company procedures.• Prepare and report metrics for executive updates on process and production and set and manage yearly goals for the department. • Instrumental in drafting and editing policies, procedures, workflows, and instructions with a continual watch on process improvement and system enhancements to further automate processes and drive efficiencies• Recruit, hire, onboard, and develop new team members while measuring productivity and quality standards for personnel to make sure all regulations, policies and procedures are upheld. • Ensure project teams are provided with proficient staff and budget so projects are upheld.

• Analyzed and reported on the electronic transfer of documentation and metadata with internal and external clients and partners. • Provided economic analysis and review to develop innovative technological processes to ensure high productivity and functional excellence while working as an Internal Business Partner with the IT Department.• Led projects to improve cost to serve, portfolio assessments and control reviews while writing procedures, policies and guidelines for the records and configuration management program. • Presented and communicated configuration management solutions and concepts to project, procurement and engineering managers. • Prepared and reported core competencies and metrics, updating senior management on special project processes and production.

• Managed and administered the overall daily activities with regards to document management work creating and implementing solutions to resolve issues out of project complexities and other related issues relating to documentation, information & data.• Researched practical and conceptual issues, recommend improvements, wrote and revised program documentation, anticipated corporate needs, identified solutions, and interpreted internal and external business issues.• Managed a team of 40 direct reports while overseeing staff forecasting, budget and salary planning for the function and project teams. • Identified data sources, and provided data flow diagrams and process documentation, comprehending how business drivers affect and influence system design and responded accordingly.• Supervised document controllers deployed in various locations providing guidance and direction.• Accountable for hiring team members, meeting budget, staffing projects and training and developing staff. • Managed the closeout of five projects including client turnover documentation, records retention and validation while identifying and reporting issues requiring the management team’s attention. • Maintained service level agreements with projects on turnaround time for document deliverables. • Received Top Performer award for highest data input rate and accuracy.

• Worked in collaboration with functional managers, clients and other stakeholders to lead projects through to completion and ensure that deadlines and requirements were met.• Managed scope, reviewed project status, and understood how to assess project issues and developed resolutions to meet productivity, quality, and client satisfaction goals and objectives, as well as identifying and managing risks.• Inputted, distributed, exported, expedited, and retained all types of documentation for the project while ensuring security and preservation of controlled data, documents and records.• Collaborated with external suppliers and clients to ensure timeliness for contract deliverables. • Performed quality assurance of the document management system and identified project issues and communicated those to senior management. • Completed seminars in Situational Leadership, Dynamics of Leadership and Roles of Critical Thinking.