Chris Raudabaugh Email & Phone Number

Delaware, OH, US

Westlake, Ohio, US

Support and modification of a SaaS system for the freight logistics industry using C#, MSSQL, javascript, with various API protocols.

Delaware, Ohio, US

• Provide innovative and solution driven technical support and web development (full stack) expertise across a range of industries.
• Manage multiple client projects simultaneously ranging from new developments to improvements on existing website and infrastructure.
• Built web/desktop applications specifically designed to help with enhancing business efficiencies.
• Developed custom e-commerce ordering processes.
• Built administrative web applications for Governmental programs
• Created custom hosting platforms for various websites and associated support helping to retain a long term customer base.

München, DE

Modification of Dealer Retail application to resolve security audit of direct database calls from the local application. Analysis of all application data calls was performed, and moved to a proxy service on the main server. Technologies included C#, SQL Data Services, WCF (proxy service), MSSQL, Jira, Agile, and Team Foundation Services. Data encoding and.

• Volunteer position assisting in the operations of Region staff in delivering National Ski Patrol Education Programs to patrollers belonging to 8 ski patrols in the Ohio region area.
• Bring a positive attitude and calm demeanor to emergency care and high stress risk management ensuring team members are coordinated and communicating during patient care incidents on the ski slopes.
• Received prestigious Certified patroller qualification awarded to less than 3% of over 30k patrollers throughout its 40-year existence.
• Achieved prestigious Level 2 Teaching Certifications from the Professional Ski Instructors Association and the Association of American Snowboard Instructor organizations
• Voting member of the Central Division Board of Directors.
• Previous positions include Assistant Division Director '13-'19, Region Director ’03-’08, and Patrol Director ’99-‘03

Torrance, CA, US

Modification of Warranty/Quality Web Applications to improve performance and user experience. Create and implement UI QA using Katalon the testing tool. Migrating ASP.NET web application from.NET 4.5.2 to.NET 4.7.2 and researching and developing future enhancements. Analyzing business needs and documenting functional requirements. Technologies included C#.

• Volunteer position assisting in the operations of the division staff including leading and supervising 8 separate National Ski Patrol Education Programs to over 6k patrollers through training and coaching.
• Bring a positive attitude and calm demeanor to emergency care and high stress risk management ensuring team members are coordinated and communicating during patient care incidents on the ski slopes.
• Received prestigious certified patroller qualification awarded to less than 3% of over 30k patrollers throughout its 40-year existence.
• Achieved prestigious Level 2 Teaching Certifications from the Professional Ski Instructors Association and the Association of American Snowboard Instructor organizations
• Attend events with our industry partner, Midwest Ski Area Association, to collaborate on best practices in our own organizations to increase interest in the sport.
• Non-voting member of the Central Division Board of Directors.

Covering technical topics such as.NET, C#, CSS, HTML, HTML5, MVC, ASP.NET, Javascript, JQuery and SQL to help students prepare themselves as full stack programmers.

• Coordinated with ERP systems staff and clients for configuration and installation of the product.
• Actively lead multiple teams in managing customer projects and incident resolution with a focus on improved customer satisfaction.
• Key contribution was the development of e-commerce sites that connected to a large ERP system using ASP platform and MSSQL database system.

• Key contributor focused on company goals including customer satisfaction resulting in annual sales of over $500k/year. Aided in the negotiation of the $1 million sale of the company moving employment into the acquiring.
• Supervised all aspects the company’s ASP tools and components using C and VB development languages and integrating with MSSQL.

Waterloo, ON, CA

• Managed customer relationship teams providing first and second level technical support for internal and external customers.
• Contributions included provided consulting, training, software maintenance coordination, software certifications and team building for staff.
• Responsible for analysis and distribution of escalations from customers thru resolution.
• Partnered with the business development and software development departments to satisfy company goals and customer retention.
• Responsible for protecting over $20 million in software maintenance revenue and maintaining satisfaction with over 200 U.S. and International customers.

Designed and developed client/server software for a document management system running on various OS Platforms and via Internet technologies.

Responsible for development and maintenance of software control system

Bs, Computer Science

As, Data Processing

Education record