Chris Devlin Email & Phone Number

Australia

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Siem Reap, Siem Reap, Cambodia

• Managed, mentored and developed a high performing cross-functional sales team• Growth of Beauty category from USD8M to USD22M in two years• Luxury brand managemento (including Estee Lauder, Lancôme, Dior, Gucci, Burberry, Saint Laurent)• Exceeded regional annual sales target by 20% year on year• Delivered targeted product and brand trainings to front line sales staff• Development of initiatives to increase customer service capabilities and store revenue• Developed strategic relationships with key suppliers and clients

Auckland, New Zealand

• Management of 10 independent stores (nine in NZ and one in Australia)• Achieved double-digit growth ahead of previous year and achieved seasonal targets• Management of employee performance including mentoring and improvement plans• Recruitment of high performing talent to bring dynamic sales expertise to organization• Analysis of sales reports to identify and capitalize on emerging trends• Inventory management and control

• Increased company bookings by 35% (resulting in all managed store targets being met)• Assumed responsibilities of two colour/skin care specialists• Mentoring the top 5 stores in NZ, achieving and exceeding all targeted KPI's• Development of status reports to monitor ROI on all brand events• Management and implementation of event bookings and promotions• Focus on driving Fragrance business (increase of 80% during my tenure)

• Opened stores in Wellington, Christchurch and Newmarket• Management of all new store trainings and events for new staff• Promoted to Regional Training Manager in addition to Store Manager role in 2010• Achieved and exceeded all annual targets, increasing sales by 30%• Management of a team of 7 full time staff• Creation of rosters to maximize sales based on the number of employees• Engaged and interacted with customers to create positive shopping experiences• Managed all aspects of store operations, including maintenance and purchasing

I joined Mecca Cosmetica as a founding member of the New Zealand business and since then I have been instrumental for growing brand awareness and sales growth. During my time I have successfully set up all subsequent sites (Wellington, Christchurch and Newmarket) as well as rolling out successful training and events for the company with the assistance and guidance of our international brands. In November last year in addition to my role as Ponsonby Store Manager I have been further promoted to a Regional Training role where I travel the country aiding with product knowledge, KPIS and events for each individual brand. In conjunction to this I have achieved and exceeded all yearly targets since the store opened through my team of 7 staff members.

High School/Secondary Diplomas And Certificates

Education record