Chris Reed Email & Phone Number

Amarillo, TX, US

Santa Clara, California, US

DSP Concepts is the Silicon Valley based leader in the Audio of Things (AoT) market and the creator of Audio Weaver, the Audio Experience platform that makes audio innovation easy. DSP Concepts equips and supports engineers with real-time workflows to quickly stand up prototypes, collaborate and modify designs across teams, and deploy to the most popular.

Eden Prairie, MN, US

Equian acquired by Optum in late 2019 and merged into Optum Payment Integrity business. Expanded role to lead new product and market growth for the payor organization. Achieved 400% of plan in last year in role.

Indianapolis, IN, US

Responsible to identify new products and markets to expand Equian's offerings, leveraging existing and future capabilities.

Indianapolis, IN, US

Led one of three divisions within Equian, a leading end-to-end payment integrity organization delivering over $2.5b in annual savings to payor clients. Drove 6x growth in the business (organic and inorganic) by expanding our content and capabilities, standardizing our best practices across sites, and delivering exception results and service to clients.

New York, NY, US

Accountable for the Employee Benefits (Group Medical and Group Life), Group Pensions, and Credit Life lines of business across 10 countries in the Middle East & Africa ($500m in premium). Grew sales by 61% and pre-tax earnings by 40% over a two year period (2013-2014), exceeding plan in each year. Implemented innovative claim controls for the medical.

New York, NY, US

Initiated and drove a five-year $200M+ business reengineering & technology re-platforming program for all of US Group Insurance ($8B business, 2200 employees in scope). Deliverables included conducting an internal assessment and selling the business case for change, selecting the policy administration and enrollment technology partners, and driving.

New York, NY, US

Launched a greenfield Retirement & Savings business around a novel individual variable annuity product for the UK market. Delivered three VA products (SIPP, GMAB, GMWB) into the market within a 15 month period. Established the foundation for sales through IFAs which led to £100m sales run-rate in year two. Negotiated a bancassurance deal with global.

New York, NY, US

Drove the outsourcing of the MetLife Mexico Life & Medical ($1B business) back office to local TPA. Achieved $5M in annual expense saves and delivered superior service levels and quality to our customers. Led International business architecture design and implementation.

New York, NY, US

Stabilized customer billing and administration quality issues within our US Voluntary business ($1.5B business). Drove down high levels of billed premium suspense and due & unpaid. Managed department of 350 direct FTE, $25M budget.

New York, NY, US

Reduced the claim unit cost by 40% in one year, resulting in $40M in annual savings and enabling MetLife to become the low cost Dental ASO provider in market ($2.5B business). Drove the outsourcing of the claims back office and IVR systems to national TPAs. Increased the claims auto-adjudication level from 27% to 67% and the IVR utilization from 23% to 46%.