Chris Reisor Email & Phone Number

Chicago, Illinois, Us

* Use Terraform and AWS best practices to design and maintain multiple EKS clusters as the delivery platform for Provi's growing catalog of microservices* Provide a common Helm chart and Helm/Terraform templates for application teams to spin up new services* Write tools in Python, Go, and Bash for the Infrastructure team's maintenance tasks* Port builds and deployments from Jenkins to CircleCI* Maintain legacy EKS-instance-based Rails applications using Terraform and Ansible* Consult developers on using and troubleshooting tools such as Kubernetes, Helm, Terraform, Ansible, and AWS SDKs* Enhance security via patching, upgrades, WAF migrations, image/package scanning etc. for platforms such as EC2 and EKS* Maintain relationships with vendors and service providers* Use Sumologic, Datadog, and Pingdom to monitor and troubleshoot

Chicago, Illinois, Us

Chicago, Il, Us

DevOps Engineer on the Infrastructure Automation team

Chicago, Il, Us

* Systems engineering in a DevOps environment* Writing custom CMDB and a Golang microservice API to front heterogeneous hardware data providers* Implementing Ansible AWX and tools to use its API to automate configuration management across a fleet of >25,000 hosts (servers and VMs)* Provisioning hardware and VMs, and writing and improving tools to do so* Troubleshooting systems and systems tools

Chicago, Il, Us

Wrote and supported internal tools for Groupon engineering users, such as:* Maintained a Ruby-based, custom configuration management system* Maintained Ruby-based commandline and web-based tools for updating datacenter configurations* Developed a Golang application to propagate developer access to servers* Updated and maintained 3rd party tools, such as Github Enterprise and Reviewboard

Chicago, Il, Us

* Consult with Dev teams prior to launching new services, from a monitoring, metrics, and site reliability perspective* Incident first-response, triage, communications* Write Nagios checks in Ruby* Write and improve Ops tools* Originate and improve documentation for SRE processes and tools

Chicago, Il, Us

Monitoring the production systems, including designing new graphs, tuning thresholds, and generally looking for anomalies and hunting down weird things that happen

Chicago, Il, Us

* Write scripts in Bash, Perl, and Python for systems automation via Opsware* Prepare Linux servers for move to LDAP authentication* Initialize and maintain RPM repositories and Kickstart provisioning tools* Maintain blade inventory and wiki documentation* Experiment with replacing homegrown Kickstart creating tool with Cobbler / Spacewalk* Organize Spacewalk channels into package “snapshots,” write and maintain scripts for updating of channels and pulling RedHat errata, and automatic synchronization with manual and custom Mrepo repositories* Maintain a home-grown Kickstart generating tool, and improving maintainability with templates* Maintain a Perl script which was designed to pull RedHat Errata into Spacewalk, enabling the Linux team to audit RedHat servers for Errata compliance, and to automate resolution of non-compliant systems

Glendale, Ca, Us

* Participated in the design, development, and maintenance Linux (RedHat) and Windows server (2008, 2003) and workstation (7, XP) deployments for a company of about 2000 employees. * Configuration management, Kickstart and Altiris deployment design.* RHEV, KVM, and ESX VM building and maintenance.* End-user support for developers using studio servers and farm workstations, including participation in a 24/7 on-call rotation. * Used scripting languages (Perl, Python, Bash) to automate and improve processes where possible. * Backed-up other teams, such as storage (NetApp).* Maintained and grew buildfarm comprised of KVM machines provisioned by Condor, including writing tools for controlling and querying the VMs.* Designed and tested a deployment solution for a Windows NFS client, using Python and DFS to bring the studio automount maps to Windows, and working with the vendor to fix bugs and implement feature requests.* Troubleshot complex issues with servers and services under high-pressure situations to minimize studio downtime in order to release films on tight deadlines.

Glendale, Ca, Us

* Wrote and maintained Python and Perl scripts to support Operations Systems Administrator (OSA) team* Advanced and guided strategic OSA projects* Provided mentorship on OSA ticket handling and procedures* Participated in cross-departmental projects* Periodic technical support and assistance of user community for Red Hat Linux and Windows, as well as proprietary and third-party applications

Glendale, Ca, Us

* Provided production support via phones, email, and at the users' desk for Red Hat Linux and Windows, as well as proprietary and third-party applications.* Wrote and maintained Python and Perl code for assisting sysadmin and user workflow* Analyzed issues and created solutions for HW and SW problems* Managed UNIX and Windows accounts for login and email* Developed and documented tools/procedures for team and Digital Operations* Communicated status via email, phone, and through on-line ticket system* Installed and maintained 3rd party software and licensing* Performed daily & weekly preventative maintenance procedures* Maintained positive customer service attitude

Los Angeles, Ca, Us

* Administered, maintained, and updated an environment of 19 production servers (virtual and real) and a SAN* Planned and installed production and test servers, including 11 smoothly-running Windows, SuSE and RedHat Linux machines* Customized, tested, and implemented a system to allow library patrons to login to library computers using their university LDAP ID, using only free and Open Source technology* Created a system to track patron usage of library computers, and providing reports based on the data, using Python, MySQL, and Novell ZenWorks* Managed technical aspects of LAMP programming projects, including system and database administration, program design, bug-fixing, and some programming* Maintained and troubleshot backup and disaster recovery strategies* Wrote documentation for sysadmins and users* Helped manage and maintain over 100 workstations throughout the Health Sciences Libraries

Evanston, Il, Us

* Answered technical support calls, including application support, for general office applications and Microsoft Operating Systems* Created Perl and Python scripts that audit user security and automatically create batch files for processing new users and security sets* Analyzed current security situation, organized and communicated suggestions for improvement, applied patches/updates, and scanned networks for vulnerabilities* Answered HRIS technical support calls, including application and installation support, for Quest Vista and PeopleSoft* Designed, controlled, and maintained inventory.* Wrote procedures for administrators and users* Maintained a Red Hat Linux server for FTP delivery of installation software* Backed-up the network administrator, sharing such duties as new user creation and filesystem/NDS security design.

Chicago, Il, Us

New York, Ny, Us

* Troubleshot Win9x, Novell Netware 5, Microsoft Exchange/Outlook, printing, and all other I.T. related issues for the Chicago office.* Created an office-wide template for applications/configuration, rebuilt and reconfigured computers' hardware and software to fit the template.* Managed Chicago backup strategy, hardware and software inventory, administered Novell and Exchange accounts.* Trained Chicago staff, assisted in national I.T. projects over a 7 site WAN, assisted national help desk during backlogs.* Supported Norton Antivirus, tackled direct virus attacks, shielded major virus threats, applied NT security patches.

Bachelor Of Arts, Film Production

Education record