Lead Scheduling And Treatment Coordinator
Current*Oversee location strategies and lead all patient activities for a multi-million-dollar revenue business.*Managed schedule for two highest grossing periodontists in 2020 and # 1 and # 3 in 2021 and 2022.*Achieved 90% success rate with patients to schedule recommended treatments and surgical processes.*Primary liaison between health care providers and patients to resolve questions & streamline sugeries.*Work hand-in-hand with regional offices, doctors, and 3rd party vendors to deliver high quality care.*Connect with partnering companies by utilizing technology platforms to improve the patient experience.*Maximize scheduling efficiency by coordinating daily activities & calendars two owners and doctors.*Educate patients on treatment plans post-consultations to cover timeline, process, medications, & expenses*Track patients' treatment plans, sell surgical treatment plans to patients, and discuss medications.*Evaluate financial arrangements and estimate coverage to mitigate collections & out of pocket costs.*Validate dental insurance coverage and aid patients in navigating complex insurance processes.*Recover funds by overseeing collections as well as handling insurance and billing procedures.*Analyze existing practice processes and engage cross-functional partners to implement improvements.*Cultinvate patient relationships by addressing concerns & offering solutions to maximize satisfaction rates.