-Helped grow our partnership with Veeam from Silver to Platinum in 2 years.-Created new LOBs to expand vSystems portfolio of services-Added partnerships with MSPs across the nation to white-label our suite of Veeam Cloud Connect services to their customers

-Designed, presented, and closed Veeams' largest O365 Backup deployment using Veeam software and Object storage (18,000 users & 150TB+)-Moved a large security company into our cloud (VDI/VPS/Backup/KnowBe4) and helped them recover all data in a single day after a ransomware attack without paying a dime of ransom.

- Conduct and participate in presale product presentations, demos, customer evaluations and ROI analyses- Deliver technical presentations and provide technical content for bids and sales proposals
- Develop and recommend configurations designed to support virtual infrastructures- Establish and cultivate ongoing business relationships with customers to facilitate additional business- Develop a thorough understanding of the competitive enterprise storage, server and networking market and effectively translate enterprise IT product features and functions into solutions for customers- Assist in architecting solutions for high availability and robust disaster recovery solutions

Came on as a Network Support Engineer performing pre-sales and post-sales activity to SMB-Enterprise customers. Moved into a Sales Engineer role until the demise of the company in mid-2016 due to poor decision making by the executive board.

I oversaw 400 devices (desktops/laptops/smartphones) at locations in Grand Rapids and Costa Rica. I support employees on and off-site internationally with various tasks. I am mainly hardware/software support.• Participated in the installation of a new backbone switch and assisted in running/testing cable across the building.• Converted the entire cell phone base of the company from Nextel to Cingular Wireless.• Installed and configured Cisco routers and switches. • Installed and configured multiple servers with Windows Server 2003, 2008, Exchange 2010 OS as well as liscense servers for:AutoCAD, GoodLink, FMEA Med7, Kaspersky, Minitab14/15, Symantec, Print Services, Pro-e, WSUS• Expertise with Watchguard and Juniper/Patech VPN's• Installed and configured multiple Cisco Access Points to implement a building-wide wireless network.• I assisted in the process of upgrading our OS to Windows Server 2003/2008. I have purchased and configured numerous servers including a SAN and new tape backup autoloader with Symantec BackupExec.• Spearheaded the project to implement Ubuntu Linux on a few desktops/laptops in an all Windows environment and saved cost in licensing by using OpenOffice throughout the organization and Evolution as the email client in some cases where the functionality of Outlook and other Office apps were not needed.