Chris Ridings Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, Us

New York, New York, Us

Boston, Ma, Us

Toast is an all-in-one point of sale and restaurant management system. Built specifically for restaurants on an affordable cloud-based platform, Toast offers advanced functionality including tableside ordering, quick menu modifications, real-time enterprise reporting, online ordering, and labor management on an easy-to-use interface. Toast’s full-featured POS platform is used nationwide by restaurants, cafes, nightclubs, and enterprise franchises.I currently have the privilege of leading a large mixed team comprised of Directors, Senior Managers, and Onboarding Consultants. I also lead several Operations and Integration teams. They are experts in all things POS, Payroll, SaaS, Restaurants, and Customer Success. My team is accountable for Toast's success in our Payroll and Guest business units.

Boston, Ma, Us

Boston, Ma, Us

Lead more than 300 multi-channel customer service associates, sales associates, and managers located in three different contact centers; measure customer satisfaction and cross-selling opportunities.

Boston, Ma, Us

Responsible for 18 Regional Planning Consultants located across five contact centers; responsible for the onboarding, training, coaching, and development of all new sales associates and front-line leaders.

Omaha, Ne, Us

Responsible for driving and managing the sales revenue for assigned region of the Investor Education Group, while improving the client experience through resource planning, strategy implementation, and operational efficiency. I led three teams comprised of three Team Managers and 33 Sales Consultants while coaching and developing assigned managers to meet career planning objectives. Increased divisional sales for the majority of the U.S. market by 30% within first six months of managing the division.

Omaha, Ne, Us

Responsible for managing the education and guidance of the INVESTOOLS education sales product. Led, developed and inspired a team of 15 Coaches to provide investment training and direction to account holders and assisted in the instruction of live workshops and educational webinars. Helped improve organizational efficiency by devising a new process that included scheduling of live events and online webinars.

Omaha, Ne, Us

Strategically manage a team of 10 Investment Consultants, training and coaching sales representatives in best practices. Increased branch performance from bottom 10 nationally to top third. Also responsible for effectively hiring, training and directing staff and actively collaborate in Human Resource operation functions such as evaluating performance and providing guidance/mentoring. Consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

Omaha, Ne, Us

Responsible for driving the development of innovative sales campaigns for 700 Investment Consultants and effectively boosting sales operations. Also helped create High Asset Client strategy which lead to an increase in net new assets to the firm.

Omaha, Ne, Us

Responsible managing and growing share of wallet relationships with over 700 high asset clients. Became a two time President’s Club winner for exceeding assigned sales metrics. In 2007, was the #1 salesperson nationally selling the company’s proprietary guidance product Amerivest.

New York, Ny, Us