Chris Riley Email and Phone Number
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15+ years people, process, and technology leadership skills built from driving the product and program management of consumer-centric digital project releases impacting millions of users in the health and wellness space. Demonstrated expertise in building and driving cross-functional teams developing innovative products. Ready to learn from, servant-lead, and inspire teams through the product lifecycle with an agile, collaborative, solution-oriented mindset. Dedicated to maintaining integrity, transparency, and developing trust... resulting in quality products and happier colleagues, stakeholders and customers.Areas of Skill / Specialties: • Digital Product Backlogs | Product Roadmaps & Strategy | Value Identification• Leadership Through Change | Team Building & Development | Transformation• Scaled Agile (SAFe) Product Manager (APM) | Product Owner (POPM) | Leading Agilist (SA)• Scaled Agile (SAFe) Lean Portfolio Manager (LPM) | Portfolio & Management | Strategic Prioritization• Release & Sprint Planning | Iterative Flow | Test & Learn & Hypothesis Testing• PMO Process Development, Maintenance, & Improvement | Certified PMI (PMP)• Software Development SDLC | IT Operations | Regulatory Protocols
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Sr. Digital Product Manager, Omnichannel PharmacyCvs HealthEast Greenwich, Ri, Us
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Sr. Digital Product Manager, Omnichannel Pharmacy & Digital StoreCvs Health Dec 2017 - PresentWoonsocket, Ri, UsDefine and drive digital product enhancements, bringing the omnichannel vision for CVS pharmacy to life, and helping our members on their path to better health. Collaborate within an agile framework to develop and turn business strategy and roadmaps into working digital products improving the experience and outcomes for millions of patients, consumers, and colleagues.> Lead a lean agile product delivery model composed of digital product epics, features, and stories alongside creative, engineering and business stakeholders. Accountability for product adoption / engagement, NPS/CSAT, and positive patient outcomes.> Drive digital product innovations across domains, including immunizations, pharmacy order management & status, Med-D plan enrollments, Retail consumer in-store enhancements and disruptive innovations, and related multi-channel (push, SMS, email, etc.) campaigns.> Leverage senior-level portfolio and program management skill set to keep teams engaged, and initiatives on track. Lead colleagues through organizational and procedural transitions, helping to successfully drive product enhancements within a SAFe agile framework. -
Sr. Digital Product Portfolio & Program ManagerCvs Health Jan 2015 - Dec 2017Woonsocket, Ri, UsDrive annual digital product portfolio plans to prioritize, sequence, and budget product, programs and resource expenditures in alignment with business product strategic direction. Work with leadership to maintain a portfolio of digital pharmacy product programs and projects.Delivered integrated digital pharmacy program phased roll out across lines of business. Worked closely with business leadership, user experience, analytics, and engineering teams to bring digital products to market.
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Digital Pmo & Programs Lead | Digital Product Portfolio ManagementAmerican Council On Exercise Jun 2012 - May 2014San Diego, California, UsDigital PMO lead, working with business, engineering, and creative leadership to bring consumer-facing digital products and features to market. Built a consistent, thorough, agile, end-to-end project delivery process for software development of digital health products. Partnered cross-functionally to complete many digital product launches and internal system integration projects. As member of executive leadership team, connected product strategy and company goals to to project execution. -
Director, Programs & Process Realage / Hearst Media (Now Sharecare)Sharecare Sep 2005 - Dec 2011Atlanta, Ga, UsPMO Director responsible for creation and maintenance of company project management execution, driving delivery and improvement of organizational process and digital product and feature releases. Installed and maintained product backlog management and other tools, including Basecamp, JIRA, Rally, MS Project, SharePoint, Bugzilla, Salesforce and others.Program manager lead for consumer and client facing product website development, digital marketing, internal operations, and other software efforts within RealAge and Hearst Digital. Partnered with Product Management, Marketing, Content, Design, QA, Engineering to build, test, release new products and updated to existing flagship products like "The RealAge Test" and "Tip of the Day" campaign. -
Business Partner | Operations & Technology DirectorNds Collectibles Auction House 2002 - 2005Business partner and operations director of a rare books and documents auction house. Developed multi-channel auction businesses.
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Senior Consultant | Pmo Process Redesign LeadSbc Internet Services (Now At&T) 2001 - 2002Dallas, Tx, UsIndependent consultant working with executive leadership to manage large internal program to consolidate and relocate internal business unit (call center / help desk) in support of top tier client internet accounts. -
Sr. Consultant, Program ManagerPredictive Systems (Formerly Synet Services Corp., Acquired By Bt) 1999 - 2001London, GbManagement consultant and program management lead delivering major IT service / call center process builds and overhauls and other transformative projects within Fortune 500 companies, including Mars, Inc., Georgia-Pacific, Deloitte, PeopleSoft, ADP, and AT&T.
Chris Riley Skills
Chris Riley Education Details
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University Of Southern CaliforniaBusiness Organizational Development & Social Psychology -
Usc Marshall School Of BusinessOrganizational Development
Frequently Asked Questions about Chris Riley
What company does Chris Riley work for?
Chris Riley works for Cvs Health
What is Chris Riley's role at the current company?
Chris Riley's current role is Sr. Digital Product Manager, Omnichannel Pharmacy.
What is Chris Riley's email address?
Chris Riley's email address is ri****@****hoo.com
What is Chris Riley's direct phone number?
Chris Riley's direct phone number is +140177*****
What schools did Chris Riley attend?
Chris Riley attended University Of Southern California, Usc Marshall School Of Business.
What skills is Chris Riley known for?
Chris Riley has skills like Cross Functional Team Leadership, Program Management, Ms Project, Management, Pmp, Process Improvement, Leadership, Project Management, Pmo, Vendor Management, E Commerce, Sharepoint.
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