A young, aggressive and adaptable manager equipped with 6 years+ of sales and telemarketing experience in a BPO and In-house call center setting. Offers understanding of sales processes that proves to be effective in achieving great results from generating revenue to minimizing losses. I have the ability to research, analyze, innovate and effectively plan to achieve sales results with the growing demands of the market and competition in salesSpecialties: Understanding of internet marketing industry, strong analytical skills, phone/ in person presentation skills, ability to maintain own workflow and meet deadlines, detail oriented, strong organization/time management skills, client management experience, strong negotiation skills, interpersonal and communication skills, ability to work in a fast-paced/dynamic environment, ability to work independently or in a team environment, problem-solving,ability to motivate others.Proven track history in improving operations by increasing profitability/productivity through Training work shops, Mentoring, Motivating and Building teams for maximum performance.Excellent leader with track record of success taking initiative to solve critical problems and to achieve strategic corporate goals.Devised creative strategies and orchestrated the implementation of successful initiatives targeted towards enhancing customer satisfaction. Proven experience of combining strong leadership skills, expert process knowledge, communication skills and multitasking capabilities to positively contribute to organizational growth.Handling the entire operations of Brokerage Firm.Customer support of Geatain Engineering & HUB International LimitedTo assure that section performance goals as defined in the Operational/financial plans are successfully achieved. Plan, outline and implement an effective and efficient workload distribution encompassing all units in the team { Live Help, E-mail support,Customer Support}.