Chris Roehl Email & Phone Number

Tempe, Arizona, United States

Tempe, Arizona, United States

Scottsdale, Arizona, United States

Hoboken, New Jersey, United States

Track customers’ journeys, interact with customers across channels/platforms, and coordinate with internal stakeholders, including product design/development, sales, marketing, account management, etc., to personalize the customer experience.Assisted global philanthropic efforts to deliver approximately $156K of merchandise to American Servicemembers.

Orlando, Florida, United States

Guide groups of K-12 students on social and physical science-focused tours throughout Walt Disney World centered on non-traditional learning, focused on experience-based education, and maintained Guest safety during both on stage and backstage experiences. Adapted to and overcame operational challenges.Cultivated the learning experiences of 10-20 national.

Orlando, Florida Area

Drive Guests around Walt Disney World and other Central Florida locations as part of Disney’s Minnie Van Team, focusing on Guest Safety and Courtesy to display Disney’s core values. Member of the Cast Recognition Team. Provided evaluations to Management, identifying team member strengths and development needs. Helped increase vehicle fleet by 325% and.

Greeted guests at various locations, loaded and unloaded attractions, theaters, and restaurants, operated attraction systems, delivered narrations of varying lengths and provided audience control.Trained thousands of cast members every month by developing and implementing a training program that trained all-new cast members in the Walt Disney.

Worked closely with leadership and sales team to developed handbook to optimize and streamline customer experience. Handbook is currently in implementation: results expected to achieve greater client satisfaction and improve efficiency and customer relationshipsProvided valuable insight into the customer experience; trained sales consultants to work with.

Greater San Diego Area

Opened a new church and worked with a select group of pastors to establish standards of guest relationsDesigned, administered and analyzed a survey for church community, the results were presented to leadership and implemented for new small group model designCoordinated and trained a team of volunteer staff in church wide operating procedures for guest.

Masters Of Arts, Organizational Leadership, 3.97

The Master of Arts in Organizational Leadership program helped me develop and explore leadership styles and strengthen my ability to focus.

Graduate Certificate, Human Resources Management And Services, 4.0

Bachelor Of Science (B.S.), Sociology

Activities and Societies: Alpha Kappa Delta, Undergraduate Teachers Assistant, Research Assistant, High School Mentor, Campus Church, Fuel.