Chris Rollins Email & Phone Number

Little Rock, Ar, Us

Benton, Ar, Us

I am often referred to as 'The Sales Train Conductor' because my focus is on helping build teams into a force that creates momentum & becomes an unstoppable force that "delivers the goods" of profitable growth & increased customer loyalty. We offer keynote speaking, full day & half day training workshops, DISC certification, as well as consulting programs to help you reach the full potential that lies within yourself and/or your organization.We focus primarily on the areas of Communication, Leadership & Sales. In Sales, group & individual Leadership is crucial in order to achieve the growth objectives that you & your organization have.Here is who we work with:• CONFERENCE, EVENT PLANNERS, & ASSOCIATIONS- Are you looking for a Keynote Speaker that can ignite your audience to achieve the next level of performance? Maybe you need to charge up your Leadership or Sales teams. We create inspiring & custom presentations to help you meet the needs of your audience.• VP of SALES or SALES MANAGERS- What would it mean to you if the next 12 months brought more growth than you have ever achieved before? We offer some of the most sought after Sales Development Training available today to help your team network, connect, develop relationships, & exceed your growth objectives.• LEADERS, MANAGERS, & BUSINESSES- Does the cost of high turnover, low employee engagement, & low customer satisfaction keep you up at night? We can help you create an environment where your employees feel empowered, are highly engaged, live in a culture that provides world-class customer service, & where people don’t just want to stay, but are waiting in line for the chance to work for your organization. Ready to find out how we can help you achieve the next level of performance? Schedule an appointment to discuss your goals. https://calendly.com/chris-rollins/linked-in

Stamford, Ct, Us

Planned, directed, and coordinated all rental equipment operations and Sales efforts covering 12 stores throughout Arkansas and the Memphis market. Drove Customer Service, Sales efforts, and Leadership development to world class levels. Led the District to achieve a 93.2% NPS (Net Promoter Score), which was the 2nd highest in the company and only .1% behind the top District. Ensured the highest levels of safety standards were maintained, at one point leading the team for 3 consecutive years with zero OSHA recordable injuries. Facilitated Sales and management training to develop the next generation of organizational and Sales leaders.During my tenure I guided our Leadership team to achieve excellence by focusing on the five pillars I believe to be crucial to sustained success: Safety, Sales, Customer Service, People Development, and Operational Excellence.

Burbank, Ca, Us

Oversight of 6 District Managers and 39 Route Sales Representatives. Responsible for customer service, revenue target and growth attainment, route sales results, retention, and P&L performance.During the fiscal year that I served in this role, we grew the Market Center's Customer Under Contract percentage from 89% to 95% and helped achieve a 94% retention rate. During our annual award ceremony in Puerto Rico we were recognized for leading the Market Center to the #1 ranked MC in the Southwest Group and the overall 7th ranked MC in the entire Southern Region. We were acknowledged for the "clean sweep" of having all of the top 7 routes in the Southwest Group that were recognized come from our Market Center.

Burbank, Ca, Us

Working in Outside Sales, I sold B2B (Business To Business) contractual rental sales for uniform programs, safety programs, and other rental needs in the northeast Louisiana and western Mississippi area. Dealt with individual business owners up to corporate purchasing and executives to provide solutions to their rental needs within industrial, construction, transportation, restaurant, and many other industries.I served in this role until I was promoted into the AGM role.

Burbank, Ca, Us

Responsibility for the northeast Louisiana District. Sales growth and customer service responsibility. During the time in this role we grew the District from 5 routes to 7 routes while achieving a 52% growth in weekly rental revenue. This was accomplished by increasing our customers under contract from less than 85% to over 99%, thus increasing our retention rate to over 96%. I oversaw the recruiting and development of the Route Sales Reps in my District as well as the Rental Revenue growth, Customer Retention, Budget Attainment, Safety, as well as conducting personal customer visits with our top customers on a minimum of a quarterly basis to gauge customer satisfaction and improve customer loyalty.Achieved Superstars status during the only full fiscal year I was in the position and eligible (fiscal '04) before moving into an Outside Sales role as part of my career developmental plan.

St Louis, Missouri, Us

Oversight of 19 Branch Locations throughout Louisiana, Mississippi, and Arkansas for the Local Market Division. During my time at Alamo I was responsible for multiple locations spanning up to three states at once. I was responsible for budgeting, oversight of the store locations, and managing the salesforce to ensure our growth objectives were achieved and customer service levels were second to none for all of the "off-airport" locations handling primarily insurance replacement rentals in our area. We consistently rated as one of the top Districts in the company during this period. Our Lafayette, Kenner, Baton Rouge South, and Alexandria locations achieved the #1, 2, 4, and 6th ranked stores respectively in the country based on their market sizes and were all recognized as President's Distinguished locations. The entire Division encompassing approximately 500 locations was dissolved in late 2002 by ANC Rental Corporation as the car rental industry was impacted by the events of September 2001. I had an amazing team of salespeople and managers and have always considered this the most fun place I ever worked. It was a great experience for which I am truly thankful!

Finance

Associate, Ministry