Director Of It Infrastructure & Security
Chicago, Illinois, Us
Responsible for all operating aspects of 7 data centers serving 6 disparate manufacturing locations, including IT infrastructure, service delivery, and security for North American steel makerKey Contributions• Played a key role in recovery from cyberattack, then took over IT security practice, transitioned to a new Managed Security Services Provider, developed a vulnerability mitigation program, and established ongoing security improvement practices• Migrated enterprise messaging from on premise Exchange to Office 365• Established a problem management program that drove critical incidents down by 90% within the first year• Successfully drove multiple upgrade and improvement efforts including VMWare migrations, storage replacements, companywide system upgrades, cloud migrations, desktop software deployments, multifactor, disaster recovery testing, without causing production down time.• Consolidated multiple data points into ongoing data analytics to help govern inventory, operations metrics, and third party KPIs