Chris Padilla Email & Phone Number

Pasadena, California, Us

Head of brand technology for IHOP, Applebee’s, Fuzzy's Taco Shop and International business units. I oversee product management, franchisee technology management and the customer success organization. My team drives business operations and profitability through technology enablement.I lead through a relentless focus on providing a leading customer experience for franchisees, above restaurant management, front of house, back of house and diners alike. I cross report into IHOP, Applebee’s, International, Fuzzy's Taco Shop and Information Technology executive teams.Product Management Areas:- Restaurant Technology (On Premise): Point of Sales, Payment Gateway, Payment Devices, Tablets, Pay at Table- Marketing Technology: CRM, Campaigns, SEO- Digital Technology (Off Premise): Websites, Mobile Apps, To Go Ordering. Delivery Service ProvidersClients:- IHOP- Applebee's Grill & Bar- Fuzzy's Taco Shop- International

Paternity break

Madison, New Jersey, Us

I led strategy, execution and adoption of strategic product initiatives focused on strengthening each brand’s value proposition while building the foundation to deliver on a multi-year product strategy.(Note: Anywhere Real Estate is formerly known as Realogy. This was a re-branding)Clients:- Better Homes & Gardens Real Estate- CENTURY 21- Coldwell Banker (Owned and Operated)- Corcoran (Owned and Operated)- ERA- Sotheby's International Realty (Owned and Franchised)- Realogy Leads Group

Madison, New Jersey, Us

I formed & led an enterprise business product organization with a charter to enable customers to unlock their performance & productivity through scalable products that drive organic growth.Clients:- Better Homes & Gardens Real Estate- CENTURY 21- Coldwell Banker (Owned and Operated)- Corcoran (Owned and Operated)- ERA- Sotheby's International Realty (Owned and Franchised)- Realogy Leads Group

Madison, New Jersey, Us

I led an expanded digital products portfolio including learning, voice assistance, marketing, distribution, productivity and more across franchised and owned & operated real estate services.Clients:Better Homes & Gardens Real EstateCENTURY 21Coldwell BankerCorcoranERANRTSotheby's International Realty

Madison, New Jersey, Us

I led the Digital Brand Product Portfolio: agent recruitment, brand marketing portals, digital marketing tools, global listing distribution and analytics - supporting 5 real estate brands, spanning over 14,000 offices and 114 countries for the Realogy Franchise Group (RFG) business unit. I partnered across 5 of the leading real estate brands to develop technology products to serve residential and commercial real estate agents and brokers. I led multiple teams of accomplished product managers, business analysts, project managers, engineers, UX designers and QAs.Clients:Better Homes & Gardens Real EstateCENTURY 21Coldwell BankerERA Real EstateSotheby's International RealtyRealogy Strategy Office

Bethesda, Md, Us

I drove member brand loyalty by building industry defining global mobile products that create compelling guest experiences giving members control and choice in their travel journey. I led a product line, composed of multiple product teams, managed the customer journey for mobile guest services; developed features & business case, and oversaw execution of product roadmap. (Note: Starwood Hotels & Resorts was acquired by Marriott International. This is a promotion from the Starwood role.) Clients:Loyalty: - Starwood Preferred GuestLuxury:- St Regis- The Luxury Collection- W HotelsFull Service:- Westin- Sheraton- Le MeridenLimited Service:- Aloft- Element- Four Points

Stamford, Ct, Us

Led innovation of mobile consumer experience by solidifying new segment & modernizing customer mobile habits spanning 5 brands, 29 countries impacting 1 million loyalty members worldwide. Scaled & matured highly technical global mobile room key product from ideation to launch to support.

Master Of Science (M.S.), Computer Science

Bachelor Of Science (B.S.), Computer Science