Christopher Ruffolo Email & Phone Number

Chicago, IL, US

Joliet, Illinois, United States

Currently working for Darcy Buick GMC as a Customer Service Professional Advisor I am proud to say that I work with 8 different cultured advisors and report to a service Lane Manager and a Service Manager and head service Director. I am responisble for an monthly average of over 100000 gross profit on a regular basis. I work with a wide array of extended.

Naperville, Illinois

Customer Service Advocate at Woody Buick GMC as a service consultant. I am responsible for helping customers determine the difference between the most important repairs and the not so immediate repairs. I am also the individual that makes general maintenance suggestions. I am currently working with a software known as Automate and All data; as well as the.

Downers Grove, Illinois

Currently Working at Bill Kay Buick GMC as a customer service advisor. Helping customers make choices and advising them on the different services that should be performed to help get the best performance out of their vehicle. Great Customer service index scores excellent sales volume and superb communication skills. Responsible for over 70,000 in sales in.

Chicago, IL

Worked as a licensed health insurance Producer, during open enrollment. Able to sell Short Term UHC United Healthcare, (HII) Health Insurance Innovations from the Coventry Network, Critical Illness and Accidental Death. Also comfortable selling Major Medical Insurance from Carriers such as Blue Cross Blue Shield, Aetna, Coventry one, Cigna, Kaiser.

Greater Chicago Area

Worked with Aerotek; temporary assignment as a licensed health insurance broker during open enrollment. We used Broker Office(Created by Norvax; Gohealth's Parent Company), CRM software, for the Health Insurance world, to sell Health Insurance through the Federal Facilitated Marketplace. Comfortable with selling Short Term UHC United Healthcare and Hii.

Oak Lawn, IL

Worked as a service advisor, assisting customer on the servicing on their vehicles. Worked with, the Service Management team, and technicians providing necessary details and updates to the customer. We would provide Diagnostic Results to the customer along with parts availability, price quotes, and estimated completion of the repair. Worked with The.

Chicago, IL

Worked with Lasalle Network on a temporary assignment as a licensed health insurance broker during open enrollment. We used Broker Office, CRM software for the Health Insurance world to sell Health Insurance through the Federal Facilitated Marketplace. Comfortable with selling Short Term UHC United Healthcare and Hii from the Covertry Network. Also sold.

Oak Lawn, IL

• Worked here as an Assistant Service Manager writing repair orders and assisting customers in their purchasing decisions and service needs.
• Responsible for over 500 hours of tech pay and $100000 in total sales consecutive months.

Schaumburg

• Worked here as an assistant service manager. Overseeing daily activities such as customer write ups and making sure the technicians were paid for their work.
• Also was responsible for working with the warranty administer, an outside source making sure Ford Paid for the warranty claims.
• I am a MASTER CERTIFIED FORD SERVICE ADVISOR and have all my credentials.
• Responsible for numerous repeated months in over $10000 in total service sales.

Greater Salt Lake City Area

I was previously working with an excellent team at ADP Lightspeed. We had a ton of wonderful employees', and it is an exceptional organization. I was very proficient in Accounting, Sales, Service, Parts, and Rental aspects of the Dealer Management Software. I trained dealers in the most professional manner. I worked very close with the individuals I.

Countryside, IL

• Worked with ADP Suite 2007 Assisting Customers with their buying decisions
• Invoiced and billed using ADP suite 2007
• Added coupons using ADP to customer oil changes and their vehicles maintenance.
• Trained on ADP Suite 2007 to help get the functions and navigate through the different options the software offers.

BURR Ridge, IL

Built impressive portfolio of clients by consistently providing outstanding customer service.Negotiated rates between client, carrier and receiver; arranged pickup; delivery and updates.Dealing with Produce Markets nationwide; arranged national and international shipment of produce.

Oakbrook, IL

Trained and assisted new account dealerships on software that increased ROI on used vehicles.Provided customer service answering questions to help customers achieve increased sales’Worked directly with Tommy Gibbs; Sales Leadership and Used Vehicle Management guru.Trained sales staff at some of the larger automotive groups; including Russ Darrow, Bobby.

Naperville, IL

Responsible for 45 dealership Service Departments providing warranty coverage guidelines and authorizations in the Northern Midwest; Upper Michigan peninsula, Wisconsin, Iowa, and North Western Illinois.Received highest customer satisfaction rating in region.Responsible for creation of Service Newsletter.

Chicago, IL

Completed extensive UDC and Mercedes Benz training.Developed new business and contacted previous customers to develop sales appointments.Offered customers an opportunity to test drive vehicles; conducted follow up calls and CRM.Wrote orders in the Service Department providing the city’s best customer service experienceResponsible for advising customers.

Bedford PARK, IL

Developed and built relationships to sell uniform merchandise directly to business customer. Consistently met /exceeded sales goals for Northern Midwest territory

Chicago, IL

Developed and maintained customer base of 800 accountsMember of Midwest Region Customer Development and Manufacturing Management Training including HP, Cannon, Sony and Toshiba.

Villa Park

Member of Blue Oval Certification TeamMember of Satisfaction Pays Delivery Program

Chicago, IL

Member of Network Solutions Group Service Division providing T1 cable serviceOrganized and verified accuracy of customer files for Local Number Port ordersGenerated daily audits for newly installed analog linesCompleted intensive training program; including telephony historyParticipated in special projects as assigned.

Bachelor'S Degree, Business, 3.4

Activities and Societies: American Marketing Association

General Education, General Studies, 3.0