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Chris Sanny personal email
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I love to solve business and technical problems to give people more time and productivity. Whether it is developing apps in the cloud, solving networking or systems issues, optimizing a business process, or just talking things through, I am all in and confident we can get there.
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Digital Product OwnerTpacSaint Paul, Mn, Us -
Azure Application DeveloperTpac Underwriters, Inc. Oct 2022 - PresentWork with all departments to push into root requirements of existing applications/processes and experiment with innovative ways to implement them into scalable cloud solutions.Work to transition TPAC from on-premise Excel and Access applications to purpose built cloud based applications, leveraging Microsoft’s Power Platform (Power BI, Power Automate, Dymanics, Dataverse), SQL, Python, AI automation, and APIs. - Discover and evaluate business processes, gather business requirements, discover improvement opportunities with new and existing technologies. - Develop, implement, and support software solutions.- Prepare and maintain technical documentation for TPAC Applications- Prepare and maintain staff training materials for purchased and built TPAC Applications- Create & Maintain SQL queries -
Senior System AdministratorSlashblue Sep 2017 - Sep 2022- Creation and management of automation for 1k+ client base. - Advise company leadership on service portfolio performance and identify areas of improvement. - Serve as escalation point for highest level technical challenges. - Review and advise on technology investments, designs, and implementation project. - Design and deliver solutions to meet client needs, build rapport, and ensure profitability. -
Lead Service Desk TechnicianSlashblue 2017 - Sep 2021- Creation and management of automation for 1k+ client base. - Review and architect technical solutions to reduce overhead and plan for future client growth. - Serve as escalation point for highest level technical challenges. - Review and advise on technology investments, designs, and implementation project. - Design and deliver solutions to meet client needs, build rapport, and ensure profitability.
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Director Of Technology Services (And Service Desk Manager / Lead Technician / Project Manager)Slashblue Nov 2014 - Sep 2017(In addition to roles from 2017)- Ensure managed services contracts are profitable and plan strategic investments with clients, utilizing Power BI and data analysis.- Manage hiring and growth of operational staff and sign off on hiring new leaders. - Evaluate and add/remove service offerings to plan for future company growth. - Manage and renew client accounts and ensure slashBlue ongoing services exceed client needs. - Ensure products and services align with slashBlue's Core Values and with client's strategic business goals.- Lead our internal teams to serve our clients well, improve in our efficiency, and grow into new roles and capabilities.
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Service Desk Manager (And Lead Technician / Solutions Engineer / Account Tech / Project Manager)Slashblue 2009 - 2017- Escalation for highest level difficulty issues across workstations, servers, and network.- Create and maintain ITSM systems to reduce service calls and drive profitability.- Hire and train new help desk staff, monitor performance and advise on career growth.- Ensure technical solutions are designed to meet client need and future growth.- Creation and management of automation for 1k+ client base.- Ensure timely and on budget project delivery and advise on all project plans not directly under me. - Respond to customer feedback and advise on staff training and service contract adjustments when needed.
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Help Desk Level 2 Technician / Account TechnicianSlashblue 2006 - 2009- Triage, escalation, and resolution of all emergency issues including 24/7 on-call- Handled all workstation support and basic server level support for Help Desk- Performed workstation deployments and basic server/network level project deployments.
Chris Sanny Skills
Chris Sanny Education Details
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Computer Engineering
Frequently Asked Questions about Chris Sanny
What company does Chris Sanny work for?
Chris Sanny works for Tpac
What is Chris Sanny's role at the current company?
Chris Sanny's current role is Digital Product Owner.
What is Chris Sanny's email address?
Chris Sanny's email address is cs****@****lue.com
What is Chris Sanny's direct phone number?
Chris Sanny's direct phone number is +165164*****
What schools did Chris Sanny attend?
Chris Sanny attended University Of Minnesota-Twin Cities, Mounds View Senior High School.
What skills is Chris Sanny known for?
Chris Sanny has skills like Managed Services, Troubleshooting, Windows Server, Help Desk Support, Windows 7, Active Directory, Technical Support, It Management, Network Administration, Windows, System Administration, Business Intelligence.
Who are Chris Sanny's colleagues?
Chris Sanny's colleagues are Dixan Collazo, Luis Gimez, Pattie Beltramo, Gene Luther, Miguel Arisqieta, Chadwick Riegel, Vincent Ashley.
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