Chrissan Grace Simon Email & Phone Number

Toronto, ON, CA

The Blue Mountains, Ontario, Canada

190 Gord Canning Dr, The Blue Mountains, ON L9Y 0V9

As a Guest Service Representative, my commitment to outstanding customer service has been consistently recognized through multiple nominations for the GES program. Valued by both guests and colleagues, I excel in customizing guest transactions with personalized advice on products and services, resulting in heightened guest satisfaction and increased.

Toronto, Ontario, Canada

As a Cashier and Crew member, I efficiently delivered exceptional customer service by performing regular quality checks on food products to ensure guest satisfaction. I used persuasive upselling skills by recommending and promoting restaurant specials, resulting in increased revenue. I conducted accurate and efficient cash drawer audits at the beginning.

Solano, Cagayan Valley, Philippines

As an Office Administrator and Receptionist, I provided assistance with a variety of administrative tasks, including filing, printing, and photocopying. I handled and administered payroll for employees. I managed the reception area and staff to achieve effective communication both internally and externally. I also established and confirmed appointments and.

Hilton Head Island, South Carolina, United States

As a Front Desk Agent, I checked in and out guests of a 340-room hotel using Opera PMS. I provided a guest experience, not just guest service. I was responsible for assisting guests with any issues they may have by reviewing and answering their questions. I ensured personalized service throughout the guest's stay by connecting with them and memorizing.

South Yarmouth, Massachusetts, United States

As a Front Desk Agent, I provided a guest experience, not just guest service. I checked in and out guests with Maestro PMS at a 160+ room hotel. I assisted guests with information about hotel services, amenities, and policies. I also assisted with online and telephone reservations.In this role, I was responsible for processing cash, vouchers, and credit.

Ortigas Center, Pasig City, Philippines

As a Travel Consultant Intern, I provided affiliates with the opportunity to operate their own travel agencies. I was in charge of finding new information and notifying affiliates regarding new travel updates. In addition, I developed seminar and training materials, such as modules and certificates.

Orange Beach, Alabama, United States

As a Room Attendant, I maintained all rooms in accordance with standards for comfort and safety. I vacuumed, swept, mopped, and dusted the premises every day. I also replaced all consumables when necessary after checking stock levels.I was also responsible for alerting management of disturbances, deficiencies, and damages. I ensured to give positive guest.

Ontario College Diploma In Hospitality, Hotel Operations Management, 4.457 Gpa

Relevant Courses: Hospitality Operations, Restaurant & Bar Service, Customer Service: A Modern Approach, Food Safety and Smart Serve.

Bachelor Of Science - Bs, Tourism And Travel Services Management

Activities and Societies: Dean's List for First Term (2016-2017) Dean's List for First Term (2017-2018)Relevant Courses: Tourism, Front.

High School Diploma