Infrastructure, Network and Data Centre stream lead in Asahi’s acquisition of Carton and United Breweries. Responsible for the design, build, migration, and support of the Global Asahi Azure tenancy, and provisioning of an AIX environment supporting the migration and hosting of the SAP suit of applications.Non-SAP Application stream lead in Bega’s acquisition and migration of the Dairy and Drinks business from Lion Nathan. Responsible for the migration and integration of core apps (COTS and custom) from Lion Nathan’s on-premise environment into Bega’s AWS tenancy.

Transformation and integration of back office systems and business processes delivering a streamlined and automated Order To Cash process. Implementation of Microsoft Dynamics Business Central finance system and integration with Servce Delivery Platform Service Now.

Technical consultant delivering Business, Systems and Advisory solutions across various industries and disciplines including:Tenix Solutions (IMES Rollout)ComputerShare (Super Stream Product Development)Melbourne Airport (Microsoft Dynamics CRM, Electronic Keys Solution, Runway Development Program)GMHBA (SharePoint Online)Wesfarmers (CCM Migration)DXC (CCM Advisory)

Management of the Technology Services Group within the Funds Services (Unit Registry) business division, responsible for providing BPO Unit Registry and Administration services to many of Australia's leading financial and investment institutions. The group consists of Developers, Systems Architect, Business Analysts, Quality Assurance and Support Specialist, responsible for development and maintenance of Computershare’s proprietary Unit Registry platform “TrustArchitect”. Technologies: Microsoft .Net, MSSQL, VB6, TFS, WCF, Visual Studio, SSIS

Responsible for researching, evaluating, recommending and enabling the next generation of Customer Communications Management (CCM) solutions in the Digital, Online and Social Media arena, servicing the digital consumer in the Semantic Web 3.0.Research current and evolving market trends in line with customer communications, closed loop processing, social media marketing, data analytics and propensity modelingResearch current and evolving technologies in both commercial and open source platforms with a focus on Cloud Computing, Service Oriented Architecture (SOA), Software as a Service (SaaS), Smart Device Applications.Research current trends and use of Social Media in business marketing, community establishment, brand promotion and protection, customer service and corporate systems integration.

Manage, plan and direct all Service Delivery, Development, Operational and Quality Assurance activities across various distributed technology teams in Melbourne, Sydney and Brisbane.Management of up to 45 staff including personal and professional development, recruitment of permanent and contract staff, performance and remuneration reviews, counseling, performance management and general health and well-being in line with OHS guidelines.Technical Lead in successfully delivering year one and two of the MySchool.edu.au website for ACARA (Australian Curriculum Assessment and Reporting Authority), providing NAPLAN (National Assessment Program – Literacy and Numeracy) results and bandings across 10,000 Australian schools. The website and back-end solution won both State and National AIIA awards in the e-Government and e-Learning categories.Technical lead and Solutions Architect to successfully on-board SEMA’s largest fulfillment and bulk mail solution for Centrelink. Designed an innovative solution utilizing various technology platforms to deliver SEMA’s first nationally integrated and fully automated solution across all its sites. The solution provided real time reporting and article tracking through all phases of the production cycle.Successfully managed all new development and maintenance activities for many tier 1 and 2 organisations including NAB, CBA, SuperPartners, CGU, AXA, iPrimus, TruEnergy, Telstra, Optus, Centrelink, Origin Energy, Bupa, Oasis, JBWere, UBank, Federal Electoral Commission, Coles, ACARA, Insurance Line, etc.Technologies: Microsoft .Net, MSSQL, Oracle, TFS, Subversion, WCF, Visual Studio, Linq, SSIS, SSRS, Solaris Unix, HP Exstream Dialogue, Pitney Bowes Emtex.

Contact Centre & Unified Messaging industry.Establishment of new Contact Centres in Brisbane, Adelaide and Perth networked to existing centres in Melbourne and Sydney.Designed and project managed the implementation of a provisioning and messaging systems for the SAGRN (South Australian Government Radio Network) project. This was a $160M dollar initiative by the South Australian Government providing blanket coverage in SA, for voice and data communications to all emergency services. Successfully consolidated all technology infrastructure, applications, services and customer information due to the merger between Link and its sister company SkyPage, delivering standard platforms and systems.Stationed in Israel to evaluate two-way paging technology developed by their military

Quantum Multimedia purchased Link Communication in 2002 and merged both organisations into a single operational entity.Manage, plan and direct software development activities in relation to Quantum's commercial objectives including Unified Messaging, Call Centre Scripting, Personalised Services and all back office applications.Built and led a new web development team, responsible for designing and developing a generic multi-tenancy web enabled Call Centre scripting platform, which hosted thousands of high end corporate services, which were provisioned and customized by non-technical staff. The system won the CEO award for innovation and process improvement.Solutions Architect and Technical Manager for the development of a new Provisioning, Inventory, Order Entry and Quoting system with close integration into Oracle Financials and Paradigm Billing systems.Managed the relationship and Integration into the Sensis Electronic White Pages platform providing Directory Services to all Optus and Vodafone customers.Implementation and integration of the AMAS (Australia Post Address Matching and Approval System) address validation logic into the Call Centre systems providing real time address validation and correction capability.Designed and developed various SMS products and services including an SMSC (Short Message Service Centre) simulator/gateway allowing clients to send and receive high volumes of SMS messages via industry standard carrier grade protocols.Implementation of customized services / solutions for corporate clients across varying industries, with unique and complex requirements. Clients included: VIP Home Services, Victoria Tourism, Mitsubishi Motors, Red Cross, Coles Myer, Orica, Visy, EPA, Esso, David Jones, Witchery, SES, Multiplex, Forestry SA, Konica Minolta, Aussie Home Loans, Hoyts, Village, University of QLD, Fisheries, etc.Technologies: Microsoft .Net, MSSQL, Oracle, ASP, C, HP-UX, Genesys CTI

United Kingdom's largest privately owned Software Development company, specialising in large scale Government and Defense projects.Stationed in London working on several client projects for the Stock Exchange and the UK’s largest electronics part distributor.

Large national Software Development company closely affiliated with a large American computer manufacturer Tandem, which built high end fault tolerant computer systems. MIS’s core business was developing and maintaining systems for local and international financial institutions.