- Build and develop talent pipelines through sourcing for qualified candidates via variety of methods, including social media platforms, professional networks and job boards, engaging with both active and passive candidates. - Foster a collaborative team environment and a strong service oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers and meets customer service level agreements.- Develop and implement recruitment strategies, screen talent, and manage hiring process.- Partner with managers providing advice and coaching regarding job requisition creation, defining job profiles, developing candidate pipelines and best practices to maintain a high bar for overall candidate experience.- Collaborate with teams of recruiters, sourcers and recruiting coordinators focusing in the areas of candidate talent search and placement, process improvement and recruiting strategy development.- Deliver results in hiring metrics for both technical and non-technical roles ranging between entry level, mid-level and manager-level roles.- Key player in recruiting and building specialized marketing teams within the Prime and Cross-Channel, Cross-Category Marketing (XCM ) organizations, contribution to success in both Prime business growth and Amazon brand strategy.

- Schedule interviews working directly with candidates, recruiters and business partners.- Update candidate records and job reqs in recruiting systems.- Build out recruiting activities reports and dashboards through University Hire ATS(Salesforce) for weekly reporting on candidate pipeline and high level overview on candidate pipeline and various data points for weekly business reviews.- Design promotional recruiting material for University Programs (UP) recruiting eventssuch as Grace Hopper Celebration, Graduate Research Symposium and NIPS.- Assist with planning and coordinating Graduate Research recruiting events.- Coordinate and schedule intern hiring meetings for over 250 exiting Graduate Researchsummer interns.- Represent UP RC's as Salesforce Super User for continual ATS training and support.- Assemble the post-interview debrief meetings and providing debrief materials.- Deep dive into data to identify opportunities for improving candidate experience and scheduling efficiency.- Assist in the coordination of other recruiting activities as needed.

TalentWise is a technology company that’s transforming the way HR offers, screens, and onboards new hires. TalentWise has built TalentWise Hire, a single, online platform that automates the hiring process end-to-end, resulting in a highly efficient and seamless experience for HR, hiring managers, candidates and new hires. TalentWise has been consistently recognized for its superior customer service, making Workforce Management’s “Hot List” for the last six years, and has been ranked by HRO Today in the “Baker’s Dozen” in the categories of “Overall” and for “Quality of Service” for the last seven years. For more information about TalentWise, visit www.talentwise.com. - Listen and have an understanding of customer needs, prioritize then provide appropriate solutions.- Manage workload for team; monitor and organize individual workload based on volume, attendance etc. Facilitate assistance from other teams if required.- Handle escalated contacts and report end result to supervisor if necessary.- Provide expert knowledge on products and processes etc.- Maintain a high level of accessibility as a general resource for team members.- Proactively seek out associates on the team who are in need of assistance with phone queue or workloads.- Lead team huddles to cover any ‘hot topics’, refresher courses and address any issues.- Provide feedback and ideas to supervisor for efficiency improvements.- Monitor calls, e-mails and production focusing on performance development and improvement.- Monitor and manage e-mail queue and delegate required responses to team associates.- Coach, train and develop specialists (non-critical)- Report issues/concerns encountered while helping supervise assigned team.- Contribute to any overflow work from phones, e-mail or chat as appropriate and as delegated- Other tasks and responsibilities assigned by the Supervisor such as projects, researching customer issues, etc.

TalentWise is a technology company that’s transforming the way HR offers, screens, and onboards new hires. TalentWise has built TalentWise Hire, a single, online platform that automates the hiring process end-to-end, resulting in a highly efficient and seamless experience for HR, hiring managers, candidates and new hires. TalentWise has been consistently recognized for its superior customer service, making Workforce Management’s “Hot List” for the last six years, and has been ranked by HRO Today in the “Baker’s Dozen” in the categories of “Overall” and for “Quality of Service” for the last seven years. For more information about TalentWise, visit www.talentwise.com. - Processed employment background screenings based on products and services provided by the company.- Frequently interacted with a variety of contacts and various leadership levels and utilized email,web-sites and a variety of verification systems to complete the screening process.- Provided professional customer support for client and candidate inquiries.- Effectively retained and accessed all detailed information on screening products and processes.- Actively educated clients on all levels of the background screening process, and assisted in up-selling relative products and services.- Acted as clear communication liaison between clients, Account Managers and Sales Executives.

- Promoted from Product Photographer to Web Operations Manager within first six months of employment.- Oversaw daily web operations, including customer order and shipping fulfillment, website content and online sales which accounted for 25-30% of the company's revenue.- Frequently designed promotional material for new products and store sales and advertised contentthrough use of the company's website and social media accounts (Facebook and Twitter).- Handled product photography and edited images using Adobe Photoshop.- Creatively wrote brand-specific content for product descriptions and features.- Actively supervised and contributed in customer service operations to fulfill standard and special order requests, shipping options (including international) and customer feedback.- Managed B2B relationships and custom order processing with vendor companies such as REEF.

- Efficiently took phones, event orders and completed customer service responsibilities- Enthusiastically informed patrons of current and upcoming events- Productively operated multiple ticketing software systems- Accurately handled cash, credit, and check payments

- Organized field trips for club members- Coordinated activities inside and outside of the club's facility- Positively maintained a clean, safe and fun club facility