Christopher Scott Email & Phone Number

South Carolina, United States

Charleston, South Carolina Metropolitan Area

Charleston, South Carolina Metropolitan Area

Charleston, South Carolina

Charleston, South Carolina

-Selected to attend the 2018 Store Manager Round Table at the corporate office for high performing managers.-Print & Copy Services Captain for the district.-Leading district training meetings for the Print & Copy Supervisors and Customer Service Managers.-Hosting conference calls for the Customer Service Managers to review Print & Copy sales results, goals, sales strategies and upcoming promotions.-Responsible for hiring, coaching, training and inspiring assistant managers, supervisors and associates. -Developing managers and associates for future roles.-Creating, developing and maintaining a customer centric environment where associates are empowered to offer solutions.-Modeling and reinforcing the behaviors that result in managers and associates delivering sales and service results.-Finding creative solutions to complex problems and thinking outside of the box.-Meeting and exceeding store operations standards and profit goals through P&L management, loss prevention management and controllable expense management.-Create manager and associate schedules using customer traffic and sales data to maximize service and productivity.-Creating local marketing materials, identifying potential clients, canvassing local businesses, contacting and meeting with them to win new business and increase traffic in to the store.

Orlando, Fl & Charleston, Sc

-Responsible for driving and managing sales, customer service and operations of the store.-Training of new General Managers and Assistant Managers for the district.-Developing sales driving tools and materials for the district.-Opening and development of two new stores in the Charleston, SC market in 2005 and 2007.

-Training and refining the teams sales techniques, customer service behaviors and educating the team on product and services.-Set individual sales goals and monitored progress throughout the day.-Held associates accountable to meeting sales goals.-Led daily rally meeting to share success stories and discuss opportunities.-Assisted the Sales Manager in hiring and acquiring new talent.